Unit does not heat food. the light and rotating plate work but food is not heating.

The wave generator (Magnetron) or one of its components is defective.

one or both of your heat cencors are bad or the mag there is a belt that turns the tray it must be wore out

Have a shop look at this---there usually is a recessed safety switch inside the jam that will prevent the unit from working with door open--sounds like the problem may be with it.

Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101

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Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101

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> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

well that depends on the current. If the current is a fluctuating type then microwave wouldn't heat or else if high...please check..

Hello, I had the same problem, and just fixed mine. Start by turning on your microwave (on mine, the light turned on and timer worked, but the fan nor the plate turned)... push the door upward and see if the microwave turns on... (mine did). so far so good. open the door and take the upper hinge cap off with flat head screwdrive. take the door off and place a small washer on the bottom hinge, put the door back on. your microwave should be good now. essentially, the door just needs to be pushed up a bit so it will work.
good luck, hope that works for you...

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101
fjj

Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin