Question about Creative Labs Zen Digital Media Player

1 Answer

Blank screen on my Zen...

My Zen resets and everything, and it'll go through the intro screen and then it freezes after "ZEN" disappears... everytime. I was just putting music on it. The computer doesn't even register that it's connected. Can you offer any advice?

Posted by mcrenshaw4 on

  • 3 more comments 
  • ibwhiteguy Apr 30, 2008

    I also have a zen crashed blank screen just like the other guy.What can I do?

  • mpm311 May 04, 2008

    my zen screen is white after turning on, but music does play, i just cannot see what is playing. i have tried reseting but this does nothing.

    what is the fix?

    mpm311

  • Anonymous May 21, 2008

    I just got a new Zen. Same problem as another user described. The music is playing, but nothing shows on the screen. It turns on and off fine, and the computer recognizes it. I pushed the reset button, but still nothing on the screen.



    I have had a Zen V Plus for years. It's great except I found that it will freeze up if I am not careful when fast-forwarding audio books.

  • qasdina Jun 13, 2008

    the same thing goes to me...it freezes after the logo 'zen' appear..im sick because of this..what to do?
    pls help.


  • Anonymous Sep 08, 2008

    blank sceen

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1 Answer

Anonymous

Damn, i ahve this same problem : \
Im sending it back to amazon though. Ive already bought a new one but im curious to find out about a solution.

Posted on May 17, 2008

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hey same answer i put for the other one. on the side hold on the reset button for 5 seconds with a pen/pencil then turn it back on and it should work fine if not let me know

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Hi -
I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

But I found reformatting the entire zen totally fixed it.

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