Yes, I had removed the tape strip. When the machine is turned on it cycles but then after it cycles, it stops and the red toner light is still on, and of course it will not work at all then. Any ideas??
How about the green handle that locks the toner in place? If it is broken the copier will never add toner because it opens the bottle to let the toner out. How about did you try to run in sevice mode to do a "Force Toner" and see what happens.
The TD sensor got disconnected or is broken, the copier needs service because it's not detecting that it actually has enough toner inside to copy.
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