When i put a load of washing on, the machine will try to fill up, but will also drain out, without the drain pump actually working. Then I get 'HC' fault code on display. Doesnt matter what load size I select on dial, machine still wont fill up.

If your Kenmore Elite 100 series washing machine is filling with water for the wash cycle but immediately draining without actually washing the clothes, there could be a few potential causes:

1. Faulty or clogged water level pressure switch: The water level pressure switch is responsible for sensing the water level in the tub and signaling the washer to stop filling once the appropriate level is reached. If this switch is faulty or clogged, it may be signaling the washer to drain the water immediately. You may need to replace the pressure switch or clean the hose that connects it to the tub.

2. Clogged drain hose or pump filter: A clogged drain hose or pump filter can prevent the washer from properly draining the water, causing it to immediately drain as soon as it fills. Check for any clogs or blockages in the drain hose or pump filter and clear them if necessary.

3. Broken or faulty drain pump: If the drain pump is broken or not functioning properly, it may not be able to properly drain the water from the washer, causing it to immediately drain. You may need to replace the drain pump if it is broken.

4. Malfunctioning control board: In rare cases, a malfunctioning control board may be causing the washer to immediately drain after filling. If none of the above solutions work, it may be worth having a professional technician inspect and potentially replace the control board.

Sounds like your drain is plugged. Your drain hose has debris in it and you need to get at the drain pump hoses and clean them out

for the top loading washing machine mostly have drain pump, please check the filter of your drain pump, if clog your drain pump of some hair pins,cotton buds or coins or any small item,that the cause of water stuck,and it will long time draining or totally not running the drain pump.and its cause of stop of cycle of washing machine in rinse time or spin time,because after washing the pump must be on to remove water before start the next cycle.and the unit top load have drain pump you must be up the drain hose up to 90cm from floor lever to make the water lever is make in normal,the water automatically goes out by drain pump.
and for unbalance most of all top loader have problem in unbalance, the main reason is overload or the type of cloth you wash.

Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing Machine not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Hi there.I would try a load with it at that hieght,fill the machine to its highest water level,if the machine has still got water left in it afterwards then there might be a problem.Let me explain something..Washing machines these days have weak pumps designed with a low velocity,not very powerful.they designed to pump only to a 4 or 5ft head pressure wich is just above the water level height in the machine.most pumps are electric but earlier machines had belt driven pumps running straight from the powerful wash motor.nothing could slow them down.Actually your machine might have the pump directly attached to the motor so your is probably running of the main wash motor..I think you will be fine but try what i said anyway in the beginning.hope this help ya!

pump is clogged

The only thing i can think of is your drain hose is lower then the actual drain hookup. Raise the hose higher than the top of the macine .

EEggman