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Posted on Apr 29, 2008

Acer Extensa 5420-5687 Crystal Eye webcam

Build in Crystal Eye webcam has stopped working. can't find camera

  • 4 more comments 
  • bright626 Sep 23, 2008

    it keeps saying that " camera not found"

  • Anonymous Dec 15, 2008

    Acer Extensa 5620Z

  • jason_bowen Dec 24, 2008

    I have a Acer Extensa 4620-4648. I am also getting the camera not found message. I do not see a button or setting to enable the camera.



    I am missing something?

  • Anonymous Feb 28, 2009

    what was the soulution?

  • Anonymous Apr 01, 2009

    acer crystal webcam not functioning with vista


  • Anonymous May 03, 2009

    I have a 5720 and the webcam cannot be found, its not even in device manager

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  • Posted on Mar 31, 2009
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I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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  • Posted on Nov 13, 2008
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Acer Crystae Eye Webcam Extensa 5420-5687 Can't Find Camera

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  • Posted on Apr 30, 2008
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Related Questions:

0helpful
1answer

I have Acer Extensa 4620 notebook. I'm using it from December 2007 but now the crystal eye is not working at all. Whenever I'm clicking on "Acer Crystal eye webcam" icon the response is...

Check the Device Manager to see if the camera's driver and the device is installed. If not, the built-in camera may be defective. Try an external webcam through the USB port and verify if that works.
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Can't video conference using crystal eye webcam

pls sir webcam is just for chatting and for taking pictures thats all it can do for know,
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Lost prog of my acer crystal eye webcam

hey. Acer uses two kinds of camera hardware. Suyin and Bison. you need to know which one your comptuer using.   http://support.acer-euro.com/drivers/downloads.html
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Acer extenza 5420-5670 crystal eye camera not found

Go 2 Start then go 2 Crystal Eye Webcam

If it still doesn't wrk do the following

Ctrl+Alt+Del

Keep on click delete like 10 times

Then press the turn off button and tell me if it doesn't wrk
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Acer crystal eye webcam

You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.
0helpful
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Acer crystal eye webcam

It's always recommended that you restart your system after installing any kind of software . Did you do that ? If not , then you should do it . If that didn't work , then you should take your Extensa to the service , because it seems that camera is not wired . It's better to get it to an acer shop if you still have the guarantee.
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Acer Extensa 4620Z Crystal Eye Webcam Driver

Acer Extensa 4620Z how can i install my crystal eye webcamera
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