Question about SanDisk Sansa e250 MP3 Player

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Media Player or Napster doesnt recognize my Sansa e350 player. It used to recignize it but I havent synched in a very long time. When I plug it in to the USB, it recognizes it as an MTP Device and once even as Sansa e250..both times it had a yellow exclamation point next to it. I uninstalled the hardware and reinstalled it. We get all the way in the installation to the end and then it says it cannot start the hardware. Do I need to download the latest firm ware or drivers. I tried to d/l Sansa updater but it failed before installation was finished. Some of the music on my player still plays but other tracks give me the pop up. "synchronize your account" I cant synch cause the device doesnt show up in WMP or Napster..HelP

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Muntejaya Ginting

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Delete songs


Your SanDisk Sansa Player does not allow you to delete files from within the player (But the recorded files can be deleted at the player). Instead I recommend that you follow these steps :

When your player is connected to your computer with the USB connector, you can use your computer file browser software to view all files on your player. Your player will appear as Sansa m240. Follow these steps:

1. Use the USB connector cable provided with your player to connect the USB port on the top of your player to an open USB port on your computer. The player will appear as a Windows Portable Device on your computer.

2. Delete your music files to the player with software tools like Rhapsody, Windows Media Player or Napster Client.

3. To use the Windows Media Player, Rhapsody Client or Napster Client software to delete files to your player please refer to the Windows Media Player, Rhapsody Client or Napster Client help file.

NOTE: While you can store and organize your audio files on your player using folders with names you select, your player will ignore folders and names. Instead, your Sansa player will extract information from each audio file so that you can use the software menu to navigate your files by artist, album title, song title, and other useful criteria.

hope it helps.
Have a nice day!

Sep 06, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

How do you delete stuff on your mp3 player


Your SanDisk Sansa Player does not allow you to delete files from within the player. Deleting Music Files On Your Sansa MP3 Player When your player is connected to your computer with the USB connector, you can use your computer file browser software to view all files on your player. Your player will appear as Sansa m230 or m240. Follow these steps: Playing Music 1. Use the USB connector cable provided with your player to connect the USB port on the top of your player to an open USB port on your computer. The player will appear as a Windows Portable Device on your computer. (Can’t find the USB port on your player? See The Basic Controls section on Page 3.) 2. Delete your music files to the player with software tools like Rhapsody, Windows Media Player or Napster Client. 3. To use the Windows Media Player, Rhapsody Client or Napster Client software to delete files to your player please refer to the Windows Media Player, Rhapsody Client or Napster Client help file. NOTE: While you can store and organize your audio files on your player using folders with names you select, your player will ignore folders and names. Instead, your Sansa player will extract information from each audio file so that you can use the software menu to navigate your files by artist, album title, song title, and other useful criteria.

Aug 27, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

How to uploadmp3


plug in the mp3 player to the computer using a usb cable provided for you when you bought the mp3 player. then it will recognize that as new hardware and it will install the software for it. then you can synch it with rhapsody or windows media player 11. its simple. once you plugged it into your computer open up windows media player then click on copy to cd or a device (on the older versions) or synch (newer version) and then it will copy all of your selected songs into the player for you

Jul 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Format my Sansa e270


1 way is to let windows re-format it.
Plug player into usb of computer.
open up mp3 drive. click on tools.
have windows re-format it.

2. Download firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1449
download the new firmware and check the box that says reformat
data area.

Jan 04, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa synch problem


Change the Rip settings in Windows Media Player to convert the CD to mp3 format and then re-synch it - it will work. WMP probably synched it as a raw CDA, which the Sansa cannot recognize.

-Tha Mp3 Doctor

Oct 18, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Player seems to work physically (screen, buttons, etc.) but won't synch or show music from Napster only WinMedia


try moving your songs from napster to windows mediea player and sync it through that. it should work.

Feb 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa MP3 M240 No volume when playing songs, says to synch


Where did you download the songs? Napster?Rhapsody? Any online music stores? Try synchronizing them using their software. If you have ripped songs from a cd you may want to rip them again and before ripping them check this option on your windows media player software. Tools > Options then under RIP MUSIC remove the check mark that say's Copy Protect Music or choose the file format as MP3. Then format the device using the windows media player software(for version 10 = click on the sync tab then choose the pencil like icon on the far right, for version 11 = right click on the sync tab choose the player and choose format) use after doing that rerip the songs using the windows media player software.

Jul 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Device keeps shutting off by itself and won't synch


Make sure the songs are in the right format. Napster is a real bear about disappearing songs - try another music svc.

Oct 11, 2006 | SanDisk Sansa e270 MP3 Player

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