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I have an older machine: model MFC 9700. It has stopped receiving faxes and is showing an error message 71. Says to unplug and call Brother.
Is this worth repairing? or smarter to invest in new machine?
Thanks!
Re: I have an older machine: model MFC 9700. It has...
Thats up to you. request a repair cost and compair it to the cost for a new one. Your choice mfc 9700 is a good unit. Upgrade to a MFC 4100n its one of the best brothers makes. Hope this helps.
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This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.
- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state. - Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.
If the error comes back call Brother support, here are the contact details:
7777 North Brother Blvd. Bartlett, Tennessee 38133
71 says the fuser unit is not installed, it means the fuser lamp is burned out, or the temp. sensors are bad. In either case the best repair is a new fuser which you'll find at www.precisionroller.com
That is a laser alignment issue...
You might get lucky:
1. unplug printer power cord from wall or powerstrip.
2. Turn ON printer (without the powercord plugged in).
3. Plug in powercord and turn ON printer again.
If error code 71 remains .... repeat above steps.... but I would advise replacing ($180 ~ $240) instead of repairing ($150)...
In the box with new drum is manual how to reset this, however, will not show solution for this particular model. So you ned:
1. Open cover (as to replace drum or toner). On display you will get "Cover Open"
2. Press right arrow under LCD display.
3. Press 1 (digit one) on keypad.
4. Close the cover
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