- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.
Make sure your phone lin is plugged in the jack on the machine that says LINE not the jack that says TEL or PHONE. I have seen this before. the unit gets a dial tone and can send but will not answer.
Hope this helps
You need to have a phone line not just internet connection to send a fax. Unless you have an account with a fax to email company. So you need to hook your fax machine up to your already exsisting phone line, get a seperate phone number for fax purposes or serch the internet for a fax via email company.
hook a phone to the line if you get a dial tone, and can dial out it is not the line, make certain the phone line is connected to correct phone jack port on the machine. there is usually phone and a line on there. connect it to the line.
What happens when you try to fax, do you get an error, what is that error. try to manually fax something.
This phenomenon is the phone lines and phone instrument rectifying the RF signal from your cell phone as it communicates periodically with the cell sites. The energy is rectified (turned into voltage) by the phone lines and appears as a buzzing pulsing noice in the home phone. This will trash a fax compeltely. There is NO solution except to thrn of the cell phone or orient it away from phones and phone lines sufficiently to stop the interaction. You could put hte phone in a RF proof bag (metalized film) which would then prevent it from receiving an incoming cell call. Either way, you lose some usability of either home or cell phone for the duration of the issue.
Phone off hook means to say that the printer is connected to a fax line and the fax line is in use. That message won't disappear until you disconnect the phone cable on the printer or no one is using the line for fax.
Must have DSL filter attached before fax, not sure how you are saying you have it setup, but phone line should come from wall then to filter then to fax socket marked line, phone should be hooked to socket on fax marked EXT, if you dont have dedicated fax line then fax number will be same as phone no.
If you have Adsl then there will be a lead from wall that splits into two, one goes to your modem (ADSL) and the other marke phone or line needs to go to fax socket marked LINE