Few days back I updated the software of my sound driver ,after that I am unable to hear any sound even when windows starts up . I can hear it thru my headphones not thru the internal speakers. it's a HP pavilion dv6131od.
I was unable to revert back the changes . So I restored the whole OS and still it's not working .
Did you RESTORE the OS or did you reformat and REINSTALL the OS? if you did a complete reformat and reinstall either 1) the software has changed Firmware settings and messed up the hardware or 2) The Reinstalling process has installed similarly unfunctional drivers or 3) there is an unrelated problem that is the real cause of the issue.
I'd try getting ahold of a whole set of drivers and trying each one. You might also want to look into BIOS updates for the HP, they might have fixed the issue already.
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Hi recently i had also the same problem with sound. i went hp office nd they are saying it is a problem with motherboard. they are solved the problem
SOURCE: sound is not working on my hp laptop
I had the same problem; my laptop's speakers suddenly stopped working but I could still use the headphones and sound was fine.
I played around a while and searched the net; and I got them to work:
Open Control Panel- Sound, Speech, Audio Devices-------->
1) Audio Tab
2) Under 'Sound Playback' hit Advanced
3) At the bottom where it has Speaker Setup change it to "Laptop Stereo
Speakers" (mine was initially on "Desktop Stereo Speakers" for some odd
reason)
Problem solved, Thank God (Alhamdulilah)!
Hope it works out for you :)
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no I do not use headphones . but after the updates,i did try it with the headphones and it works but no such luck with the internal speaker .
I checked the HP website and updated the Bios too
running PCLinux, same problem. Have sound, but very little. checked volume leval there all the way up, still nouthing. Volume is very low. havr tried with exrernal spkers same thing little volume. HELP! me.
I have the same problem...when I put the headphones on it works but not the internal speakers....what do I do??
Do you use headphones often? When you updated your driver, were you using headphones then?
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