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if unit is over 8 years old it has a mechanicial timer for the Cool down run time (after power comes on) these go bad from believe it not "Rust" the timer will need to be replaced with a new model , that most likely will be an electronic timer replacement , now if unit is less than 8 years old . and this is a new install then verify that ,Sense connection on terminal strip on ckt board is connected to land power
Just wondering if it was shut off by accident?
This is not really an answer for you if its on get back to me. could not find contact on your post
Hopes this helps Mike
Unplug the machine and pick it up and shake it, this will tell you if something is in there that shouldn't be or that something broke off.
So many things could be wrong that it is probably not worth fixing if it is not a foreign object inside.
IF UIT IS A YEAR OR LESS OLD YOU ARE BETTER OFF CONTACTING THE MANUFACTURER, SINCE THE UNIT HAS WARRANTY FOR PARTS AND LABOR DURING THE FIRST YEAR THEY WILL COVER ALLSO THE FREIGHT COST. CALL THEM 858-566-7473
if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.
To find out if it is the switch, unplug the unit and disconnect one or both of the wire to the switch.Plug back in and see if it quits filling. If so it is most likely the switch is bad.
if they are less than a year old you should be able to bring them back under warranty and get them replaced. sounds like they might have got a power spike and it killed the base.
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