Ricoh Aficio 1515 Black and White Copier Logo
Posted on Aug 11, 2010
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The copy light and load paper light is on at the same time. unable to reset. who can I correct.

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  • Master 2,072 Answers
  • Posted on Aug 11, 2010
Anonymous
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Remove your paper tray and look for paper behind the tray.

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Canon load correct paper

•When copying or printing received faxes, check the following:
1. Paper loaded in the machine
2. The paper size specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.

•When printing from a computer, check the following:
1. The paper size specified on the printer driver screen
2. Paper loaded in the machine
3. The paper size set in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
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Printer will not scan

he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

0helpful
1answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...

Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech
12helpful
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1answer

My canon ir 2018 is asking me to load correct paper in the tray even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, i pull out the tray and...

Check the proper orientation of the paper. For example, if you are loading A4 size. In your tray you can find 2 A4 size. Select A4R in you want to position your paper Landscape or A4 if portrait.
To verify also the correct paper size, put your paper on the platen glass. Markings on the two sides of the platen glass shows the correct paper size.
2helpful
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The "Paper Jam" light on my Sharp AL-1631 copier stays on

The paper detector on the fixing units have a history of going bad. The fixing unit is the hot roller above the drum inside the right door on the top. As the copy comes thru the rollers the paper hits a plastic lever that is spring loaded and located in the middle of the fixing unit. The sensor is all the way to the right side of the fixing assembly. If you move the lever in the middle you'll see a piece of plastic moving on the right, that piece comes out of the sensor and if can't reset the jam, that piece may not be resetting itself back inside the sensor. This is difficult to try to explain.
Good luck

Bob
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Flashing light

Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.
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