Epson Stylus Photo 820 InkJet Printer Logo
Posted on Apr 29, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Epson stylus photo 820

Need to know what is compatable with epson stylus photo 820

  • lkarp9090 Feb 12, 2009

    Epson Stylus photo 820
    Have both green and red lights flashing, first one then the other. Will not print.

  • bigestalever May 11, 2010

    do you mean ink cartridges?

    what country are you in?

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 353 Answers
  • Posted on Mar 15, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Nov 28, 2008
Answers
353
Questions
3
Helped
128396
Points
605

Hi Ikarp9090

If both lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (820), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!

If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.

  • 2 more comments 
  • Anonymous Aug 30, 2012

    Is this software to reset the ink counter compatible with a Mac?

  • Lance Dixon
    Lance Dixon Dec 07, 2013

    Nope it's an .exe program so I'm afraid Windows only. It has worked for me fine on my iMac under Bootcamp and Windows 7

  • Lance Dixon
    Lance Dixon Dec 07, 2013

    Gerry - If you still have the info, I'd be very interested in changing my ink pad on a C84 Stylus - thanks.

  • Lance Dixon
    Lance Dixon Dec 07, 2013

    Add a CommentGerry - [email protected] if that would be better than a post :)

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

235 views

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6713 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

NH TECH

Level 1 Expert

17 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...