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Expert
112 Answers
- Posted on Aug 10, 2010
Re: My account was hacked into along with my hotmail...
Please choose one of the options below.
1) If you can send and receive emails from your login email address,
- If you have forgotten your password, click here to reset it.
- If the login email address that you normally use to log in to your Facebook account isstill associated with your account, click here.
- If the login email address listed on your Facebook account has been removed by the another person (i.e., someone has replaced your login email address with one that you do not control), click here.
There are two indications that your login email address has been removed by another person:
- Your profile is still visible on the site when you search for it and there is a different login email address listed under Contact Info.
- You received an error message when logging in with the correct login email reading: "The email entered does not belong to any account." (You will also receive this error message if you have made a spelling error. Please be sure to check the spelling of your login.)
To solve this issue on your own, please look for an email at your login email address with the subject "Facebook Contact Email Change Notification" and follow the instructions to cancel the email change.
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2) If you cannot send or receive emails from your login email address,
- If the login email address that you normally use to log in to your Facebook account has been taken over by another person (i.e., you can no longer access your email account), click here.
- If the login email address listed on your Facebook account has been removed by another person (i.e., someone has replaced your login email address with one that you do not control), click here.
There are two indications that your login email address has been removed by another person:
- Your profile is still visible on the site when you search for it and there is a different login email address listed under Contact Info.
- You received an error message when logging in with the correct login email reading: "The email entered does not belong to any account." (You will also receive this error message if you have made a spelling error. Please be sure to check the spelling of your login.)
To solve this issue on your own, please look for an email at your login email address with the subject "Facebook Contact Email Change Notification" and follow the instructions to cancel the email change.
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