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Bought new computer. hooked my maxtor one touch mini 4 external hard drive to the computer but its password protected so im thinking thats why its not launching the setup.exe that i need. so i need some sort of softwear to get this working again.
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No, you haven't lost anything. When you restored your software, you only restored the factory stuff. You'll need to reinstall the driver for the external hard drive. After you do that, your external drive and data should be accessible.
I have one as well running along with a PC. PCs and Macs are formatted differently. Go to www.maxtor.com and create a search for reformatting from a Mac to a PC with your Operating System in the search as well. Should have no problems after doing that. It will tell you and or show you where and how to reformat.
If this is a Maxtor drive that you password protected and now you can't get it to work on another PC or new hard drive. I had the same problem. Fortunatly I had set it up on another PC prior to setting up password protection, so when I tried it at work I discovered that the software will not even load on the PC becuase of the Password protection. If possible you need to use the hard drive that it was first set up and turn off the password protection. Then it should work on any PC.
i had a maxtor one touch go bad and had to open the case and take it out of the external casing and put it into my computer as an internal drive. then it worked fine. it was a single drive.
just today i had a maxtor TB drive go bad, and since i think it has two drives inside it i am very worried that i will not be able to do the same thing.
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