Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive Logo
Posted on Aug 09, 2010
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My laptop no longer recognizes my external hard drive. Device Manager gives me an error code 10.

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  • Master 10,406 Answers
  • Posted on Aug 09, 2010
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Connect the Maxtor to a different computer, to see if the device works in some other computer.

If the warranty is still valid, exercise the warranty to get a replacement.

If the warranty has expired, disassemble the casing, and disconnect the USB-to-disk-drive interface from the disk-drive.

Connect the disk-drive as a "slave" disk-drive in some other computer, to see if the USB-to-disk-drive interface is the part that failed.

If all else fails, search online for commercial "data recovery services" -- for a large amount of money, they will disassemble the disk-drive, repair it, just long-enough to copy your files.

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