When I attach the USB to camera and computer, after selecting PC it shows the ONE MOMENT screen on the camera and that's it! ONE MOMENT stays up on the camera yet nothing opens on the computer. I've also selected PRINT and the same thing. Also tried all USB ports on the computer...same thing. Any advice to getting the pics off the memory card?? Thanks!!!

Having gone over a month without a reply to my query, I assume my suggestion to use a card reader solved the problem.

Check the LCD screen of the camera. You should get a message when you first plug it in to select the usb type. highlight PC and press ok. The screen should display one moment please then go off. Then the camera should be recognized by the computer.

Hi if cant find your software for your camera,
may be you can try to get a external card reader
that you connect to the usb and it will be recognized
automatically,.
hope that will help you

The mamory card in the camera will show up as a "Removable Disk" on your computer.

1. Go to "My Computer". The camera will probably be Drive E.
2. Click on Drive E (or whatever the "removable disk" is) and open (click) any folders that show up. The pictures will be several folders down.
3. You can then copy these to your "My Pictures" folder in "My Documents" or "browse" to that drive when you want to attach a picture to your email

Hope this helps!

Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.

Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.

Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. Sounds like you may need to reinstall the device driver for the camera. The camera uses the driver usbstor.

some computers just seem to do that, it happened on me before. if you have a card reader just put the card into that and read the pictures from that.or just try a differant port if you havent allready

Are you always using the same USB-port on your PC? If yes try to use another USB-port.
If the above solution will not work try to re-install the camera drivers.

Try setting your camera to preview option and plug it in then look under my computer for a extra drive letter.