Solis Palazzo Bean Grinding

Hi coffee friend I have just answered this question. I think
After you have done all the cleaning you have done, you can try this: do check that all knobs correctly set. That the steam spout is closed. that the water tank sitter correctly
Disconnect from power, wait 2-3minutes connect again and hope for the best.
Kolbrun

HI
If you don't hear a click 3 times your building up fine ground coffee inside the box that the door works. Your ground is probably to fine and you are using a shiney bean which has more oils in it. Your big dial inside the bean hopper should be on 10-12 and the small knob should be turned down to the neutral position. You might for the first try turn the big dial up to 16 and see if it will work. If it doesn't your going to have to clean the grinder. This is what grinding to fine does. It cakes the grounds.

Taking the grinder apart is not easy to do and get it back the way it is suppose to be is not easy. The first thing I would do is turn the big knob to the 18 or max and the small knob to the -, and try again. If that works leave it there for a couple shots to clean everything out. If that works continue. Then while the grinder is grinding, turn the big knob back down to 8-10 and make some more drinks. 6 to 8 is a good start.
If it didn't work you will need directions but the damage may be already done. The burrs ghave no coating on them and they can rust very quickly. you may need new burrs or a new grinder.
I have a saying " If you are working on the water, keep the bean hopper covered and vice versa". Cross contamination will damage the machine very quickly.

Hi
With the bean hopper on, turn the grinder upside down. Rotate the bean hopper to loosen any grounds that might be holding the burr holder. Now remove the bean hopper and try again to remove the holder. Only the outer burr comes off, this way.

Try adjusting the grind coarser.

I, just adjusted the the solis 167; first remove the Bean container by turning counter clockwise and the pull straight up) then remove the timer dialer (time/quantity control), then remove the cover by lifting the locking tabs (2 slots each side) with a flat screw driver. Once you removed the cover. Pull straight up the the white ring with the metal cup. Now you see a dark ring which is clicked on the with unit. When you look under the ring you an see little holes all along the white unit (that's important because you need to mark your old position). After marking the thr ring on the white unit, pull off the the dark ring by slowly pulling the ring outwards just on 2 places on the ring where there an small hole in the ring (there are 4 holes). When you turn the ring you will see 2 nobs, now place back the ring with the nobs 2 places further(clockwise) than the old position. You have just adjusted the grinding control! Place back all parts in reversed order. To place back the Bean container you must be aware that there are 2 black nobs in the machine and 2(different sizes!) on the container, they must be placed in a cross.
I trust you will hav succes. Don't turn to far at once because you have now modified the machine and this could damage it! I will assume no responsibillity for damages! Masta NL

Rotate the bean hopper counter clockwise until it stops. Lift it off. Remove the outer burr with the 2 wings and clean under the burr. Clean the opening going to the chute for ground coffee(inside where the burr was).
Install the outer burr. Install the bean hopper. Rotate the bean hopper to the French press grind (coarsest) and operate the grinder. This will clean the burrs and the passages. If it starts to clog, repeat the last part to clean the burrs and passage. It must be grinding to go to a finer setting, but you can go to a coarser setting any time. Another thing. Turn the grinder upside down (empty) and rotate the bean hopper back and forth to clean the threads of the adjusting burr..

This fixes almost all the "beans will not feed or beans will not grind" problems caused by coffee bean dust packed in the burrs. Oily beans cause this problem more fequently.
a. Pour all the beans out the top.
b. Open the settings up all the way and see what else can be poured out. Use your shop vacuum to **** grounds out the spout and backward out the bean bin.
c. Pour in some instant rice and start grinding. Reduce the grind to a small setting like six and then open the settings all the way again. (The grinder will not start at a low setting with the rice in it. If you let it stop, open the settings to about 16 before trying to restart.)
d. Pour out the rice and vacuum out the ground rice.
e. Adjust the grinder to your favorite setting and try a coffee grind. Grind until most of the rice dust is expelled (any remaining trace of rice dust will not affect the flavor of the coffee).

Hi
Sounds like you may have broken off the adjustment tabs on the outer ring. Contact Baratza for help.

Hi there!

This is most likely due to a build up of ground coffee at the edges, and the whole lot has become a solid lump.

Disconnect the machine and clean with a small stiff paintbrush.

This is caused by damp beans, or using dark roast beans, or keeping beans refrigerated. Often it is the coffee oil that causes it.

If there are beans in there and the unit is not rotating, please contact here again.

Thanks......Oh, and rate as Fixya! if it helps you.