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Posted on Aug 09, 2010

I have a Coby MP620-8G mp3 player. For some reason, I've been getting a whole bunch (at least 15 albums) of my artists thrown into the Unknown Artist category, making it difficult to find songs. In my itunes library, they are all correctly labelled- artist, album, genre, etc. And when I open up the mp3 player on my computer, there isn't even a file called 'Unknown Artist', all the songs are in their correct folder with the correct label. But once I turn on the mp3 player, suddenly all those artist folders are gone and the songs are buried in the Unknown Artist folder. (It also seems to have thrown the track numbers in front of only those songs- thus when displaying all songs, it shows all teh first tracks of those particular albums and then the second tracks, rather than organize it alphabetically- the unaffected albums are listed alphabetically after the track number line.) I have noticed this problem has only occured with albums that I own the physical copy, but not all of them. Any song that I got from another source remains correctly labelled. (Although a couple bands randomly end up in genre '17' or '50'- also not in existence in my itunes library.) Anybody no what's going on here?

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  • Posted on Dec 15, 2010
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I just had this problem as well. Find one of the files that is showing up on the MP3 player as "Unknown Artist" in your iTunes library. Right click that song/file and click "Get Info". You'll most likely find that the song is an "ACC Audio File" which happens often when you copy CDs or download from the iTunes Store. Close the info window about the song and then you can select the entire album or individual songs from your iTunes playlist that are showing up as "Unknown Artist". Once all the songs that you need are selected, right click again and select "Create MP3 Version". This will create a duplicate, however, so you'll want to go back to the main library in iTunes (or stay there if you are already there) and then remove the original "ACC" versions. You can, if you'd like, keep them on your hard drive, but you really don't need them because MP3 is the standard. From here you can remove those files from the Coby MP3 player and replace them with the new MP3 versions you have created in iTunes.
I hope this helps!

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  • Posted on Jul 14, 2011
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Can you please sned me your coby media manager? Lost mine after reformatting, my email is [email protected]

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