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Posted on Aug 08, 2010
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Grill will not stay lit if using 4 th burner will only work on 3 burners and gas is low

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  • Expert 152 Answers
  • Posted on Aug 08, 2010
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Check that the fourth burner tube is set properly into the unit. Then turn all burners off, turn off the natural gas supply or remove the LP tank. turn all the burners on (don't try to light) wait a couple seconds turn all burners off. reconnect gas source. turn on gas, open burners fully and try to light.

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Hello,
You may have turned the gas tank valve on too fast. Turn it back off, disconnect it and reconnect it. Then very slowly turn the valve back on. Light one burner at a time and turn to low before lighting the next. If you are hearing and smelling gas with the tank on but all grill knobs off, don't use the grill. You may have a leaking grill valve, regulator or hose. If you are only smelling gas with the knobs on, it's possible you have a clogged burner or orifice from bug nests, spiderwebs, etc and need to clean it out first. Hope this helps. Douglas
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Try taking a large hammer or set of vice grips and banging pretty heftily on the tubes feeding the burners. These are usually build ups of Carbon. If not, then make sure your connections are good (sort of move them around to see if they are loose), and make sure your propane is not getting too close to empty (you can shake it around and feel/hear the propane).
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I contacted the company. Phone number 800-694-0013. You can order replacement parts thru them but they cannot take credit cards by phone you have to mail in the payment and they will Fed-Ex the part when they receive it. The lady I spoke with was very nice and helpful, she stated these grills are made for Meijer's pretty much exclusively and they are made in China and that if you can locate their website it is all in Chinese. She also stated the distributor has opted not to sell the replacement parts for these in the store.
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Check your LP tank valve at an LP filling station. Make sure both valve and tank are in working order.
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Third, a Menards , LP outfitter/station, or grill shop should have a universal replacement rubber gas line and "regulator"(possibly plugged or stuck shut). Sometimes you end up with cheap/bad regulator out of the factory.
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Take it apart as much as you can and blow compressed air through all of the holes and apertures. You can either take it to the gas station and us the $.25 air machine or buy a can of compressed air at your computer store.
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