Question about Gateway GM5084 PC Desktop

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Help Please I deleted some things off my computer trying to fix my scanner and I deleted something that I wasn't suppose to. and everything off my computer under all programs is gone. I tryed to restore but I don't have a back up. When I tryed to to do a system restore from command prompt it says that it is not recognized as an internal or external command, operable program or bacth file. What do I do?

Posted by Conniemarie8 on

  • Conniemarie8 Apr 28, 2008

    I already tryed to do a system restore and it just says that it is unable to do it. I have nothing under all programs. I dont have accessories or anything. I am running on Vista.



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Jeffrey Pemberton

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Go to Start>programs>accessories>system tools>system restore. Pick a date before you're programs we're gone. The system will reboot and tell you if it was successful with the restore. If this solves your problem please rate this as fixed. If not, please don't rate yet. Add a comment letting me know what's going on and I'll be happy to help you further. Thanks.

Posted on Apr 27, 2008

  • Jeffrey Pemberton
    Jeffrey Pemberton Apr 28, 2008

    I'm sorry if I misunderstood you. You stated that you were trying to do a system restore. Is this not what you were trying to do? Are you running Vista and not XP? If that is the case I can tell you how to do a system restore for Vista. What exactly are you trying to do?

  • Jeffrey Pemberton
    Jeffrey Pemberton Apr 28, 2008

    Try this:

    Turn the pc on ,as soon as it starts, press and hold the F8 key. This will take you to a boot option menu. Highlight and select last known good configuration. See if it's able to boot.

    If that doesn't work, turn the pc off.Restart the pc,as soon as it restarts press and hold the F8 key. This time highlight and select safe mode.If it boots into safe mode,once it's completely done booting, you can try a system restore.

    To do the system restore, go to START>ALL PROGRAMS>ACCESSORIES>SYSTEM_TOOLS>SYSTEM_RESTORE.Pick a day before your problems happened. It will let you know what's going on.

    Try these and let me know what happened. Thanks.



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