Machine not emptying subsequently will not spin what can we do

If you still need to remove the water, setup seperate syphon hose. (Garden hose will do, place the hose in the top of the tub submersed under water, turn garden tap on & when the air is out of the garden hose turn tap off & disconnect the hose, providing tap is lower than the machine the water will drain away through the garden hose.)
Remove the power cord from wall socket, lean machine against the wall at 45Deg angle. If yours is an older machine with the access panel in the front panel access the pump through it...
Disconnect pump.
Put a towel over connectors to stop them getting wet in next step.
The pump is removeable by twisting 1/4 turn anti-clockwise, you need to lightly release the barb clip to allow the pump housing to turn. Hopefully you can now see the debris causing the problem.
Make sure all lugs are engaged when reassembling, if one is not the pump will be hard to turn.
EVEN WITH PRODUCT OFF AT THE DISPLAY PANEL THE DRAIN PUMP IS STILL LIVE, MAKE SURE THE POWER PLUG IS PULLED OUT OF THE WALL SOCKET