I have a Brother MFC8460n and I have "magic jack" as my phone line. I have tried to slow the outgoing fax settings to "BASIC" and that should have turned off the error correction. Any suggestions? MAGIC JACK is a little device that uses your Internet connection to make and receive telephone calls through your computer (kinda like) VOIP. Thanks in advance

try this paul. hook your phone line from your wall jack to your "line" jack on your fax. then run another phone line from your "external" jack on your fax to your "line" jack on your TAD. now, make sure your fax machine is still set to TAD. here is whats important...set your TAD to 4 rings or less. 2 is the recommened setting. also very important...when you record your outgoing message on your TAD, make sure you leave about 5 seconds of silence before you start recording your message. the reason for this is the fax machine needs to "hear" the CNG tones that originate from the sending fax so that it knows its a fax and then can take over the call. if it doesn't hear those tones because of noise (voices, etc), it will let call go to TAD. you can try to set your TAD to 4 rings, but that doesn't leave much time for fax to "hear" these tones. if you set to 4 and don't get all your faxes, try lowering the setting to 2 or 3 rings.

good luck and hth,
razors

If you can't send faxes there is not a good connection to the wall.make sure the phone wire is going into the line jack(not ext) and that it's going directly to the wall (no splitters or extensions)
if that doesn't work try it with another wire or jack

I had the same problem with my Brother Mfc-240C.
I had the line connected to the dual jack.

So I changed out the Dual Jack., and worked fine.

If you are still having problems, then don't use the dual jack. Just connect it straight into the Magic Jack. Here is a link for setting up magic jackl.

http://text.broadbandreports.com/forum/r18763226-Magic-Jack-Setup-Pictures





If you find this helpful, pls rate me.

Thanks and Good Luck.

It won't work reliably on a DIGITAL phone line.

Yes, most definately so. There are ways to boost the output signal of your machine but these days nobody has had to do it because lines are much clearer in the western hemisphere. The Magic Jack is great for voice calling but the faxes need instant responses from each other to progress through the initial training protocol and onto the document transmission. You may, if you have one, try another magic jack. It could be down to your particular Magic Jack. Try faxing without the Magic Jack.

I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

I contacted the folks at MagicJack today and for faxes they confirm your findings. They suggest the following: We do not officially support using faxing with MagicJack. Please try the following steps to use MagicJack with your fax (contact your fax vendor for details):
- turn off error correction on your fax machine or program
- set the fax machine or program to use the slowest speed available
- increase the speed, checking at each speed that faxes work

The change must come through your fax machine, not the MJ.

HERE is a link to the manual for your fax machine.




If you are having problems sending or
receiving a fax due to possible interference
on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
a Press Menu, 2, 0, 2.
b Press a or b to choose Normal (or
Basic).
�� Basic reduces the modem speed to
9600 bps. Unless interference is a
recurring problem on your phone
line, you may prefer to use it only
when needed.
�� Normal sets the modem speed at
14400 bps. (Default)
Press OK.
c Press Stop/Exit.
Note
When you change the compatibility to
Basic, the ECM feature is only available
for color fax sending.



There are only 2 speed settings. Since the MJ does not support faxing, if the slower 9600 bps does not work, you will be unable to fax with the MJ.


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ok whats wrong with it

1) Plug a single line wired (not cordless) phone in to the exact same phone jack as the fax machine and dial one of the fax numbers you are trying to dial out to using the exact same digits. Does the call complete Y/N? do you hear a fax tone Y/N?
>>>>If either answer is "No" you have an invalid phone number. If both answers are "Yes" proceed to step 2.

2) When you off hook do you hear a "stutter" dial tone? Y/N?
>>>>>"Yes" This is your phone company telling you that you have unlistened voicemail messages in your mailbox. Dial in to your voice mail and clear your messages. "No" go to step 3.

3) 2 part question: Do you have call waiting and is your fax machine trying to disable call waiting when dialing out?
>>>>>In many areas *70 (star-seven-zero) will disable call waiting for a single phone call. If you try to disable call waiting when call waiting is not on the line, the call will not complete. This may come in to play in a speed dial situation.
+++Other things to consider+++
*Is outgoing long distance blocked on the line?
*Is outgoing regional intralata (same area code) long distance blocked?
*Is local calling blocked?
*Is a speed dial misprogrammed? Forgot to dial "1" Dialed "1" in error?
*Is there a wiring problem? >>>Try moving fax machine to a different phone jack.

There may be no magic answer for your problem, I hope one of these suggestions helps.

MAKE SURE YOUR PHONE LINE IS PLUGED INTO THE JACK ON THE FAX THAT IS MARKED LINE ALSO CHECK THAT THE MODE KEY IS SET TO FAX