Hope for repair?

Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

hi if your lens looks bad like crooked, then you have to send to canon. They don't sell lens unit to local repair shop. but not serious problem (lens repairable) then bring to local repair shop. canon will charge you about $135, local repair shop would charge you $65 Thanks and good luck with you!

try her to get the service manual.

http://www.user-service-manuals.com/casio-service-manuals.htm

Good Luck

my father has this same camera and the same lens error. while my father and his fiance were on vacation they wanted their picture taken so they asked this sweet old lady to take it for them. after she took the picture when she went to hand it back to his fiance and say thank u. the old lady was a little short when handing it back to my fathers fiance and it fell to the ground. the lens that comes out is crooked and when u turn on the camera the lens tries to move and the screen says lens error 122 etc then shuts off. this feature is great cuz the camera knows something is wrong and shuts the camera back off to avoid further damage. i googled a repair manual when i came across ur post. we want to send it to kodak and get it repaired but were wondering if the cost to repair and shipping back to my father --- if its about the price of a new camera he'll probably just get a new camera. i suggested since im so good with fixing stuff could i take a shot at trying to fix it? he said its worth a shot. so i just took out all the screws on the outside of the camera and i have an old guitar pick to pry it open without mangling the plastic cover. if i can fix several desktop computers and i personally built the laptop im using right now, im sure i can fix the camera back to working order. the scuffs might still be there, but if i can get this to work again, i know i succeeded. this camera is about $100-$150. not sure of the exact price or where the many places u would find it. which is practically everywhere cameras are sold. ill bookmark this post and if i succeed and what i do to succeed, ill come back and post some tips. but please be aware this fix u might do, will be completely ur risk at fixing ur camera. my fathers camera is less than a year old so im charting into new territories. i hope i can do this. take care and talk to you soon. melissa locust grove, ga ps: if u succeed, please post any tips on how u fixed ur camera.

This is what the Sanyo Customer Service team responded with for me, and it worked:

Take a look at the lens to see if it is crooked or mis-aligned. If it is, with the camera turned off, try to straighten the lens to see if it will click back into place. If it does, turn the camera on and off a couple of times to see if the lens will open and close as normal and then try using the camera as normal.
If the lens is not crooked or straightening does not solve the problem, the camera will need to be serviced.
The warranty coverage period is 90 days for parts and labor.
For non-warranty service, check your yellow pages for camera repair to have a local service technician take a look at the camera for you.
Please consider that the normal out of warranty labor cost can be around $ 75.00, this does not include the cost of parts and return freight upon completion of repairs.

Usually a "lens error" is only going to be fixed by sending it into repairs or an authorized service center. I would contact the repairs department of your cameras manuacturer and they can tell you where to send it.

Hey latyrant,
If the lens visibly looks crooked then the lens is probably broken and needs to be repaired by an authorized service technician. One thing you could try is placing the camera on a flat surface with the lens pointed up and holding the shutter button in, while doing this turn the camera on. Sometimes this will force the camera to try and focus before the camera can register the lens problem and sometimes it will force the lens back into alignment. If this doesn't work you could bring it to a Geek Squad® precinct in a Best Buy™ store and they could send it out to get looked at by a technician. I will say that the cost of digital camera repairs often exceed the value of the product. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

There could be a number of reasons for the lens error. ie. . sand in camera, impact damage etc. Typically the lens can be dissasembled and repaired by a competent camera repair technician. If you are certain that you did not damage the camera in any way I would send it back to canon for a warranty repair. If you however think you could have damaged it you are probably looking at around $100 to repair the camera. Hope this helps!

Sorry to say you have broken the lens, replacement of the lens is the only practical repair and if you cant swap one yourself from a dead camera it would be beyond economical repair.
If you are adventurous you could buy a faulty one of ebay and swap the lens or if the faulty one has a broken screen or mode dial swap yours over to the faulty one..
there are a couple of "tricks" do getting this camera open drop me a line if you decide to proceed...

best of luck

I have done this with several camera. Some times you can pop it right back into place and sometimes you have to get a new lens. Iwork on these cameras just about every day because of lens issues. It is just the luck of the draw. Hope this helps if you cannot get it working repairs for that problem can run from 75.00 and up. Just FYI good luck.