Canon i9950 feed issues

Open and pull out crumpled paper to clear it.

Solution: Cleaning The Paper Feed Rollers (Windows) iP1600

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the printer properties.
   
   
2. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   
   
   
   
3. Remove all sheets of paper from the auto sheet feeder.
   
   
4. Confirm the following message, and click 'OK'.
   
   
   
   Note: Clicking 'OK' will activate the paper feed rollers 30 times. Thisactivation will take about 90 seconds. Do not perform other operationsuntil this operation has finished.
   
   
5. Confirm the following message, and click 'OK'.
   
   
   
   
6. After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
   
   
   
   
7. Confirm the following message, and click 'OK'.
   
   
   
   Note: The following message is displayed when the paper is fed and ejected.
   
   
   
   
8. Click 'OK'.

Roller Cleaning is completed.
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you have to remove all covers, then you have to clean all paper feed rollers..chek fuser assy too! If you unable to do that just go visit any special printer service!
Good luck!

This means that there is a tiny bit of paper jammed somewhere in the printer, mine did the same thing, now it works fine. Hope this helps.

sounds like there is a piece of ripped paper in the printer

Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

I received this response from canon.com. Hope it helps you.

If the paper feed rollers become dirty, they may not be able to properly
feed paper due to the feed roller's slippage. If paper does not feed
correctly, perform the following to clean the paper feed rollers:

1. Open the Printer properties.

For Windows Vista

a. Click / Select 'Start' from the bottom left of the Windows screen,
'Control Panel', 'Hardware and Sound', and then click on 'Printers'.

Note: If you are in 'Classic' view, Click 'Printers' directly from the
'Control Panel'.

b. Click your right mouse button on the listing for your printer, and
then select 'Preferences' from the menu that appears.

For Windows XP Home Edition

a. Click / Select 'Start' from the bottom left of the Windows screen,
'Control Panel,' 'Printers and Other Hardware,' and 'Printers and
Faxes.'

b. Click your right mouse button on the listing for your printer, and
then select 'Preferences' from the menu that appears.

For Windows XP Professional Edition

a. Click 'Start' from the bottom left of the Windows screen, and
'Printers and Faxes.'

b. Click your right mouse button on the listing for your printer, and
then select 'Preferences' from the menu that appears.

For Windows 2000

a. Click / Select 'Start' from the bottom left of the Windows screen,
and 'Settings,' then 'Printers.'

b. Click your right mouse button on the listing for your printer, and
then select 'Properties' from the menu that appears.

2. Click the 'Maintenance' tab and click 'Roller Cleaning'.

3. Remove all sheets of paper from the auto sheet feeder.

4. Confirm the following message, and click 'OK'.

Note: Clicking 'OK' will activate the paper feed rollers 30 times. This
activation will take about 90 seconds. Do not perform other operations
until this operation has finished.

5. Confirm the following message, and click 'OK'.

6. After the continuous paper feeding operations in step 5 have
finished, load three sheets of plain paper and click 'OK'.

7. Confirm the following message, and click 'OK'.

Note: The following message is displayed when the paper is fed and ejected.

8. Click 'OK'.

Roller Cleaning is completed.

If the issue continues to persist, try fanning the paper before
reseating in the automatic sheet feeder.

Follow these steps to fan the paper in the Auto Sheet Feeder(ASF):

1. Remove all documents from the ASF.

2. Check for any obstructions.

3. Fan out the sheets of paper so that they do not stick together.

4. Align the edges of the paper.

5. Insert the document stack, face up, into the ASF until you hear a
beep.

6. Adjust the document guides to the width of the document.

If fanning the paper does not help resolve the issue then the iP1800
printer will require service.

special toll-free number for email customers with
unresolved issues and speak to a technician* by dialing 1-866-261-9362,
Monday - Friday 10:00 a.m. - 10:00 p.m.

Hi! Have you checked the correct source for paper feed? you can use either sheet fed paper tray at base of printer and from top loose sheet feed. Make sure selection is correct, button below/to right of pwere switch.
Hope this sorts it, it did this on mine.
Paul 'W'
Onyer~EDson(:0)~[><

There is a foreign object in the paper feed path. It could be anything from a paper clip or staple through to an insect (or worse). It will definitely be on the side where the crumpling occurs. Try feeding a strip of card or thin flexible plastic backwards through the feed mechanism. A laminated sheet of paper can also be effective for this.

Check for any pieces of torn paper in the path, especially on the left side. You can also reach into the slot that the paper feeds into and feel each of the rollers behind the plastic cover; they all should turn freely, pay special attention to the wheel to the left.