Hampton Bay 24002 Ceiling Fan Logo
Posted on Apr 26, 2008

Light and fan won't come on. Remote control is working light switch tested and light test came on for fan, but not for light when chain was pulled.

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  • Posted on Jun 17, 2008
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Joined: Jun 17, 2008
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This sounds like one of the most common problems with Hampton Bay's remote-contolled fans...either the transmitter (remote control) or the receiver (mounted in the fan, typically inside the ceiling canopy) has gone haywire. A circuit has blown or something is short-circuited, and it has a mind of it's own. Some things work, others don't, and others only intermittently. The only fix is to replace the receiver and transmitter, which are relatively cheap and sold as a pair at your local Home Depot and Lowes.

Hope that helps! If you ave any other questions, feel free to ask!

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Light on my ceiling fan will not turn on with the remote. It's a Canarm model BCF-00I9X2

I assume this used to work and fan control by remote is still working<?>. If neither fan nor light work, replace remote batteries and check remote code switch. Else;

If fan has pull chain for light, make sure it has not been turned off. The remote lamp button is toggle ON/OFF so you will need to press lamp ON/OFF more than once every time you pull the light pull chain. Still fails, test light bulb. If known good bulb, the receiver in fan will need removed and tested.
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Not sure, but if its a new installation, I would say that the wiring has been done incorrectly. Ceiling fans with lights should be able to work independently. both on / off or 1 on, the other off.
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The pull switch in the fan may be broken in the off position. Luckily these are easy to replace. Purchase a new switch. Obtain a wire stripper and phillips screwdriver. Lower the light (if installed) or the blank by removing the screws. Disconnect light if installed. Unscrew nurled knob on fan switch and remove switch. Make note of where the wires go, I take a picture with my cell phone. Cut wires off as close to the old switch as you can. Strip about 1/4 to 3/8 inch of the insulation off the end with the wire stripper. Insert into the appropriate hole in the switch. Nothing to tighten to lock down here, it will hold it. Reinstall switch and light and test for proper operation.
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Why won't my remote for my light on the Hunter fan work? The light also will not come on when I pull the chain.

I usually discuss this exact problem with customers that have a DIY ceiling fan. First; If you just installed this fan you noticed that there are several switches on the fan and on the remote, there is also the switch that originally controlled the ceiling light fixture (If it is a dimmer switch, it MUST be replaced with a single pull switch). All of these can be set wrong. Make sure the circuit breaker is not "tripped."
To start easy; assure that the wall switch is on, (leave all the "pull chains" alone, for now) Check to see that the remote has fresh batteries. press the light switch (on the remote, if it is a dimmer type set it to high, press it several times. If this does not work leave all the switches where they are and pull the light chain once, and again try the remote for the lights only. Hopefully that worked. Now do the same for the fan, press the remote once (on any speed) If that does not work pull the fan chain once try the remote again pressing the same switch, that should work. Now that you have it working remove all the pull chains, so it won't get "confused" again. Good luck!
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Hampton bay ceiling fan stopped lights work

you can test the light switch by temporarily hooking up the light bulb to where the fan normally goes ....the bulb will only work on the highest speed setting but can prove if the switch is bad or not . turn power off before woking in there ... if you know someone with a volt meter then they could quickly test the switch for you .. they can also test the motor for continuity .. .. most of the time the trouble is simply bad connections inside the wire nuts ... like insulation not skinned properly or wire not in the wire nut properly ..you can remove and inspect each connection (power off of course) ... sometimes there is a seperate power line for the fan and light ... so they can be independently controlled externally ... thats not needed when the pull chains are the only off on method ...
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Remote does not consistently work

You can include a push chain switch, if theres enough room in the ceiling fan housing. This is a job for a professional electrician or appliance serviceman who is willing to modify an appliance. It will need to be tested for intrinsic safety and the work should carry some sort of warranty since the pull chain modification (if made on the ceiling fan house) will likely void any warranty. Instead, I advise that the pull switch could be intalled elsewhere in the room. However, it still remains a job for a profession electrician who can install the pull switch in parallel with the existing switch.

This would however be able to control all three fans with just one pull switch if you wanted.
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