Wrong caller ID on 9700 - RIM BlackBerry Bold 9700 Smartphone

Maybe you forgot to sign up with the telecommunication for caller id

Please download this manual, and study e.g on page 21 About caller ID If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Contact your local telephone company if: • you have both caller ID and call waiting, but as separate services (you may need combined service), • you have only caller ID service, or only call waiting service, • you do not subscribe to caller ID or call waiting services but wish to try them. There may be fees for these services, and they may not be available in all areas. This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.
http://www.vtechphones.com/docMgt/public/art/52882/6041_manual.i4.pdf

I recommend replacing the firmware of your BlackBerry Bold 9700. The latest BlackBerry Bold 9700 system software is available through here.

Since CID display to the phone comes from the Panasonic phone SYSTEM, you might try looking inside the cabinet to see if it has a caller ID card. The part ends in 93.

It also requires some programming. If you post your model number, I might have a CID card if yours is missing.

Carl

Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

see if it is turned off at the provider. ring and ask for the codes to turn them on and off.

Yes, it deletes the messages.

I would check with your service provider. It maybe just a programming error in the switch from there.

Even at its factory defaults your Siemens handset should be showing the caller id after the second ring. Look at your time and date on the phone, if they are not accurate then the caller id signal is not coming through since when activated caller id will not only give you the caller information, but it syncs with the telephone companys clock too. If I were there, I would take a phone that is known to have its caller id working and plug it in your line and see if caller id shows up on it. If it does show caller id, then there is something wrong with your Siemens base. If it does not, then your phone company dropped the ball and caller id is not activated. Then I would take the Siemens phone to another line (neighbor or friend) that has working caller id and plug my Siemens into it and see if it shows up. Doing all that will isolate your problem, I guarantee it.

If your cable service is transmitting the caller id data, and the phone has that feature and is working properly, you should be getting the caller id after the second ring. The only way to confirm where your problem lies (the phone or the cable service) is to take your phone to a regular phone line with caller id and see if it works, and vise versa. My guess would be that the Panasonic phone is working fine on a regular phone line of which it was designed to do, and the problem is in the cable carrier not conforming to industry standards. But I may be wrong.