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Go to the Danby website at www.danby.com/customer service/buy parts. You could also call 800-496-6049 for replacement parts not covered by warranty. If you haven't registered your freezer with the company, you may have to register at this point to get any help. Good luck.
these freezer are designed to run about 70 percent of the time the temp displayed can vary by +/- 3 degrees..make sure you have fan operation in the freezer and the air flow is not blocked or restricted. also make sure that the door is sealing properly
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