Jenn-Air JCB2388G Side by Side Refrigerator Logo

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Posted on Aug 04, 2010
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Freezer 3 degrees, refrig. 50 degrees. unit has been completely defrosted, doors open for two days, then started up, and allowed to stabilize.jenn-air service man says needs new compressor. what do you think? very little cold coming from slots in refrig. roof. can the adjustable vanes be covering the slots and cutting off the cold air from the freezer side? .

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  • Posted on Aug 04, 2010
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Hello,

If your refrigerator is not cooling, the problem could be any of the following, follow the steps below one after the order to fix the problem of your refrigerator not cooling.

First of all, the most simplest thing to do is to check the temperature. It might have happened that the temperature control may have been turned off unknowingly, which is the reason for the problem. So if that's the issue, just set the refrigerator at 37 degrees and you are all set.

Poor coiling leads to a heavy frost build up on the evaporator coils. A frost build up, specially on the ceiling of the freezer, is a sign of problem in the self defrosting system or damaged gaskets of the doors. Therefore, check if the refrigerator is facing such a problem and defrost the refrigerator. It would not cool well if the defrosting is not happening properly.

A dirty condenser may be the culprit for your refrigerator not cooling well. What will happen in case if the condenser is dirty is that it will cut off the extra load. That work is done by the thermostat on the side of the compressor in case the refrigerator heats more than usual. To rectify this problem clean the condenser coils using the vacuum cleaner. These are either behind or beneath the refrigerator
In case the refrigerator is not leveled, that too can lead to the refrigerator not cooling properly, because if the level is not right, the door of the refrigerator may not close correctly, causing cooling problems. If this is the case, it might be necessary to ensure that refrigerator is at level and is slightly tilted back. Do some adjustment to get that correct level using a wooden block or see if the screws on the leveling legs need some looking into.

Check out the door seal. If the door seal is worn out, it will definitely result in frost build up and that won't allow the door to close properly, thus the problem of refrigerator not cooling. In addition to that there can be a problem in the door even if the level and other things are fine. You would need something to do about the door then. May be loosen the hinges and fix them in order to get the correct position of the door. Eventually tighten the hinges.

The food and freezer sections will go dysfunctional if the evaporator fan is not working properly. This is because then there will be no airflow to the freezer or the other sections of the refrigerator. Confirm if both the fans are working well by listening to the sound emitted by them. There is a possibility that one may work and the other wont. For that, may be you would have to look for a blockage or something in the one which is not working. Even after doing this you do not find any problem in the fan, you may need to replace it.

Take care.

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Top freezer cold, lower part 40 -50 degrees, vacuumed condenser already, what part blows coldness too refrigerator area?

Check for ice build up in the rear of the freezer if so defrost unit and the fan should come back on
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How do I determine and fix what is wrong with 2008 model whirlpool frig that the freezer I noticed first all food unfrozen then a couple days later refrigerator not cooling can hear running but contin

Hi,

I ned more information to answer your question. What model do you have? This is very important to give you the correct information you seek. Thanks

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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Side by Side Refrig./Freezer ices up and shuts off

Good day,
You said it was iced up. That is an indication the defrost system is not working. The thermostat (round Disk??) if it popped out is probably due to swelling. Replace it.
Since the machine is empty, unplug and leave the doors open for 24 hours.
1. Air sensing thermometers will rise rapidly when the door is open. Not a trusted method.
2. The compressor will not run because you open the door. there is a time delay for refrigerator thermostats to react.
3. Leaving it unplugged with the doors open will guarantee that hidden ice in supply and return chutes has completely melted. IMPORTANT.
Below is a good tutorial on defrost systems.
Hope this helps , but if you need to post back please include make,style and complete model number.

http://www.appliance411.com/faq/howdefrostworks.shtml
Thank you for using FixYa and
please rate me.
Jack.
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Amana refrig refrig wont get lower than 42 degrees

that is defrost timer every 8 hrs it turns on heater to defrost evap coils, unless there is major ice behind freezer panel after 1 day which i doubt, that would not be problem ...im trying to go through steps i would take as tech at your house
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GE GSS22 refrig wont get cold, freezer does.

Hi, it's possible you have a defrost problem, to know if you have a defrost problem, you should unplug/disconnect refrigerator, remove your produce, leave doors open, for faster defrost, clean and leave unplug/disconnected for about hour, be cautious you will get excessive water from defrosting. let freezer defrost completely, then plug/connect refrigerator, let it work/run for an hour, if it's o/k, put back your produce, if it work good/ o/k for 3 to 4 days and start doing the same thing, you got a defrost problem, defrost problems are caused when excessive ice build up on your evaporator, two things could cause a defrost problem. (1) excessive moisture/ hot air entering refrigerator, hot days,hot foods, regular opening, to close heat source, range/ oven. in cases like that, cleaning of refrigerator will normally solve that problem. (2) faulty defrost heaters, defrost thermostat , located in back of freezer side, you will have to remove shelves and back panel, to get access to it,also check your defrost timer and speed of fan, but first disconnect refrigerator, clean and try , before changing any parts. it could just be excessive moisture. always remember to disconnect your refrigerator before attempting any repairs, let me know what happened, then i could tell you exactly what's problem. good luck
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Refrig not cooling

Either the fan that blows cold air from the freezer compartment to the fresh food compartment is burned out or the door/flap that seperates the compartments is stuck or the linkage connecting it to the fresh food temperature dial is stuck or broken.

The evaporator coils are in the freezer compartment and air is blown from the freezer compartment to cool the fresh food compartment. For some reason, air is not moving to fresh food compartment.

If the fan is running, it could be something as simple as Ice blocking to door between the freezer and fresh food compartment. I know modern refrigerators are self-defrosting, but that's only the evaporator coils, which are defrosted by a timer and a heater.

Ice can form on passageways inside the refrigerator, like the exit of the ice maker and in this case, on the door and 'tunnel' between the freezer and fresh food compartment. It's free, and doesn't take a lot of time, so try completely defrosting the unit before doing anything else.

BE SURE to keep the doors open, as odors can form as particles of food are allowed to defrost that may have been frozen in an ice pack for months or even years. Clean the interior of the refrigerator while you have everything out and reset the controls to normal settings.

If this doesn't help, there may be a mechanical problem with the air transfer control flap/door that will need to be fixed.

Hope this helps.
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Our refidgerater is not cold enough running at about 50 degrees

hows the freezer?? is only the refrig warm and freezer still frezzing?? if so id open the freezer door and listen for a fan motor, it should be spinning to circulate air to the top sect(refrig). if not on sounds like a bad fan.. if the fan is on but the rear panle is completly iced over, sounds like a defrost issue
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EXCESS FROST

You have a failure of the defrost system which is comprised of:
1. Defrost Timer
2. Terminating thermostat
3. Heater element
If you have no experience in servicing a refrigerator, I would recommend calling a technician, as it is a rather lengthy training session to write about. Or, you can ask one of our experts who can guide you through.
Tip: Manually defrosting the freezer thoroughly will allow the unit to function for several days until a tech. can get there.
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Motor runs, some ice at top level, but temp is at 50-60 degrees.

Defrost the freezer. Door being ajar allows moisture to build on the freezer coil and stops air circulation. In frost free units this condition should clear itself after about 8-12 hours max. Locating and advancing the timer by rotating the clutch head screw clockwise slowly until you hear one click. This will start the automatic defrost manually.
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