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Posted on Apr 26, 2008
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Have ancient citizen CRS 3000-mother not turning to p,can't alter prices. please help!

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  • sybil92 Apr 27, 2008

    we've got the master key, had it for years. how else would i know its not working if i don't know about master key? thanks anyway. & yes, tried turning it Off & on again.

  • sybil92 Apr 27, 2008

    so sure. as i say, its an antique, master key always been with master, x key for slave.

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  • Posted on Jun 24, 2009
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The m key is not a master key it is a manager key what you need is either an s, or P key in order to switch the register to programming mode. Once in programming mode the register should be able to power on then while holding the bottom right most button on the keyboard down turn the machine off by using the power switch on the right side of the machine. power it back on while continuing to hold the button down and the machine should unfreeze.

Karl Whisenand

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  • Master 1,554 Answers
  • Posted on Apr 26, 2008
Karl Whisenand
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You may not have the master key

  • Karl Whisenand
    Karl Whisenand Apr 27, 2008

    but there are 2 sets of keys , one for employees and one for manager only the master can turn to change pricing.
    are you sure its a master.

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This worked great for us. Hope that this helps others with the P0337 (and a few other codes).

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