My tomtom one was working fine then just stooed working, when turned on shows a picture of a computer and a red cross keeps flashing i have tried the reset button and this still hasn't fixed it. Can you please help I have the same problem too.
Do you have a memory card installed? remove it and see if the TT will boot.
If it boots normally then it's a compatibilty issue with the SD mem card. Fit a 2 gb max. Try Kingston or Memorex as they work.
Boot up TT home and re-install the TT application to the internal memory.
If that still doesn't work then Connect the device to the PC and using Windows Explorer delete all the files that are in the root of the card - don't touch any of the folders just the individual files. there are 3 .bmp files which do not get replaced. These are for the opening splash screen etc. So you may find you boot up straight into the menu when you turn it on.
When this is done connect the device to the PC and start TomTom Home, press check for updates (or whatever it is called this week) and the software will download the latest application from the TT Server and install it -
I hope that helps
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Thank you
Computerrep
Hi,
Go to TomTom Home reconnect and then go to device on the tool bar. Select
disconnect device and this should free up your device and take the red
X off.
Goodluck,
Please don't forget to rate my solution
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