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try going on "http://tinyurl.com/dexfzn".... download the drivers from there after uninstalling the printer from the computer... then again try to take the test page...
if your printer can open up i can help if not i cant open up the printer and clean it dont touch any cables it could mess it up then clean the ink box. clean it where it was dont touch any cables and reclean everything then test
Once you have it installed and working on the USB port go to the properties page of the printer.
1) Select the "Ports" tab.
2) Select "Add Port".
3) Select "Canon BJNP Port".
4) Select "New Port".
5) Fill in the IP Address of your printer and select "Next".
Make sure that the Port is checked back in the properties page and
select "Apply" and your done. Do a test print and your printer should
work on your network. You may still need to fix the settings on your
firewall or router to allow access if it does not print.
I just got off the HP help line. After changing my black ink cartridge a test page was printing each time I turned the machine on. This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink. I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty. It turns out that you cant do it. HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings. And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer. The printer was inexpensive sure, but I'm paying for it in wasted ink.
press menu then start mono then arrow up button 4 times.
machine will be in mainténance mode. press the arrow up button until 7 is displayed. press menu. press arrow up til 6 then press menu. press arrow up til 3 Dispaly shows powerp_all press start mono. machine runs a power purge. after that press arrorw up til 0 press menu press arrow up til 9 machine will print test sheet. In case you dont have a good result do the power purge again. If you dont get a good result after 3 times purging, the printhead is clogged and cant be fixed anymore!
to leave the maintenance mode press arrow up til 9 then menu then arrow up til 9.
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