Should try to transfer pictures to the computer through cable with card in camera. Make sure you have drivers installed from Casio.com for your camera.
I did connect the camera with a cable. The drivers seem to be OK, as when I update the drivers I receive a message that they are up to date.
If the camera doesn't work as specified, you may need service to the unit from Casio.
https://www.ecasiorepair.com/
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