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Anonymous Posted on Apr 25, 2008

Fax unable to receive and send.

Dear Experts !

I am unable to receive and send Faxes, get Error 238*

Please send solution how i solve this problem.

I am waiting your positiv reply as soon as possible.
.
With Beast Reagards
Hanny.

  • 2 more comments 
  • Anonymous Apr 27, 2008

    Still i have same problem to sending or receiveing faxes

  • Anonymous Apr 27, 2008

    still i am unable to use HP 6110 for sending faxes, Please send solution as soon as possible, very Thanks.

  • Anonymous May 13, 2008

    Able to send bu not receive messages

  • Anonymous Aug 04, 2008

    I have the same problem and turning off the ECM did not work.

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  • Posted on May 08, 2013
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What is SG3 as a fax mode?

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  • Posted on May 27, 2008
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This error code says :- The sending fax machine sent an unexpected communication. This is usually a defect in the remote sending machine.

*If ECM is enabled, then disable it.

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  • Posted on May 26, 2008
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Some basic troubleshooting tips are listed below to help determine the cause.
Check the following items :

1
Ensure the phone cord is plugged directly from the wall jack, into the back port of the fax machine marked "Line", "To Wall Jack", or with a wall jack symbol

2
Remove any other device from the line such as splitters, credit card machines, or telephone answering machines and retry.

3
Turn Error Correction Mode (ECM) off ,
For turning off ECM > press set up > press ok >go to advanced fax set up by using the arrow key > press ok > press arrow key go to OFF > press ok .

After these steps > try to send a fax to undermentioned number , once it is sent u will recieve a confirmatory fax in return as well .

self confirmatory no for fax 1 888 473 2963 .

or u can try to send a fax to a different local number as well.

Thanks


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