Dear Experts !
I am unable to receive and send Faxes, get Error 238*
Please send solution how i solve this problem.
I am waiting your positiv reply as soon as possible.
.
With Beast Reagards
Hanny.
What is SG3 as a fax mode?
This error code says :- The sending fax machine sent an unexpected communication. This is usually a defect in the remote sending machine.
*If ECM is enabled, then disable it.
Some basic troubleshooting tips are listed below to help determine the cause.
Check the following items :
1
Ensure the phone cord is plugged directly from the wall jack, into the back port of the fax machine marked "Line", "To Wall Jack", or with a wall jack symbol
2
Remove any other device from the line such as splitters, credit card machines, or telephone answering machines and retry.
3
Turn Error Correction Mode (ECM) off ,
For turning off ECM > press set up > press ok >go to advanced fax set up by using the arrow key > press ok > press arrow key go to OFF > press ok .
After these steps > try to send a fax to undermentioned number , once it is sent u will recieve a confirmatory fax in return as well .
self confirmatory no for fax 1 888 473 2963 .
or u can try to send a fax to a different local number as well.
Thanks
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Still i have same problem to sending or receiveing faxes
still i am unable to use HP 6110 for sending faxes, Please send solution as soon as possible, very Thanks.
Able to send bu not receive messages
I have the same problem and turning off the ECM did not work.
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