I can't access my mp3s on my player. The fm radio seems to have stuck and I can't access anything else but the radio.
(I'm away from home for a year and don't have instruction manual)
If I reset the player will I lose my music?
Any solutions pleeeaaase?
Instruction manual can be found at www.iriver.com - go to "Support" - "downloads" - "H300 series - 30MB monster user manaual -one of the better ones that I've ever seen.
Reset will not cause you to lose all your music, but you may have lost it anyways. I will give you a possible explanation (this is only one of several psosibilities): This player was created before the MTP protocol and DRM management was widely utilized. Songs that you downloaded from a legal music service - say AOL music service - a long time ago now carry a license that is read as expired when you sync this player with the newest version of Windows Media Player 11. Alternatively, you could have given the player a firmware upgrade or made some other chnage that caused it to be recognized as an MTP device rather than an MSC/D device. At an yrate, the songs you have on the player now show an error or "file format not supported" message all of a sudden.
There are other reasons those songs may not be showing up. Try reading them through Windows Media Player - if they show up there, and they say "error - file format not supported" - then use Media Monkey or some other software to convert them to Mp3 format, and you should be good again. Let me know how this works. I have other suggestions if I am way off base on this one.
-Tha Mp3 Doctor
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