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Posted on Apr 25, 2008
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Pioneer dvd-rw dvr-k17 problem

I have VGN FZ290 (sony customized model notebook). Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"YX3808M SVO066H SCSI CdRom Device".
OS is vista premium
+
pioneer dvd-rw dvr-k17 ata
Please assist how to fix the problem. The drive was working properly before
Thankyou in Advance I have HP Paviljon dv 9700 Notebook PC with Pioneer DVD RW DVR-K17B included.
By trying to read the information on a CD error 39 appeared. Drivers could not be foun.
Please can you help me?
Thanks in advance

2 Answers

Ekse

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  • Pioneer Master 13,435 Answers
  • Posted on Apr 25, 2008
Ekse
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First lets try uninstalling the device, then on the device manager window right click on something and select scan for hardware changes, also a reboot might be required if this doesnt solve it. then lets find new drivers.

also lets try deleteing the lower and upper filters from your windows registry il post you a video tutorial in a moment.

  • 2 more comments 
  • Ekse Apr 25, 2008

    video tutorial coming very soon:::: uploading now

  • Ekse Apr 25, 2008

    alright so you need to use the registry editor to remove the lower and upper filters



    if they are there






    Heres the address you need to get to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  • Ekse Apr 25, 2008

    you can also open the run menu from start -> run and just type in regedit.

  • Ekse Apr 25, 2008

    you might not need to do anything else but just remove the lower and upper filters, that should solve it, if it doesnt try the other solutions.

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  • Master 2,785 Answers
  • Posted on Apr 25, 2008
Anonymous
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Dera ingrid 61

Please reinstall the drivers for the both of the problems,if you dont have any cd then plz visit the manufacture website and download the drivers, after installing the problem is not solved then plz try with another drive,if the problem persist then try by reinstalling the OS

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I hav VGN CR24G/BNow the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager pioneer DVD-RW DVR-K17 ATA device and shows error code 39 in the device status....

Try right clicking on the triangle and choose to update driver if you have the internet choose use internet this one time option, and see if it can find an updated driver.

Unplug pc from the mains and take the side panel of, check the cables are in correctly, also check the drive is set to the right jumper setting usually master.

Also check in the bios to see if you have raid capabilities, it would be worth disabling it. It is for hard drives not for removable devices.
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Pioneer dvd-rw dvr-k17 problem

it's windows problem.
basically you need to edit (delete) registry.
follow this step from microsoft.
http://support.microsoft.com/kb/314060
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Pioneer dvd-rw dvr-k17 ata device

no issue shut down the laptop reset the dvd i mean reconnect it and restart it will automaticaly pick up and if not then thee is a prob wd win they might be corrupted
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Pioneer dvd-rw dvr-k17 problem

This sounds like you have a Virus or Some other type or Malware that has corrupted your drivers. Please Scan with Avast (http://www.avast.com/), Spybot S&D(http://www.safer-networking.org/), and Adaware (http://lavasoft.com/) all of witch have free versions.

Also it may be that your driver got corupted some othere way if it still does not work try roleing back your driver or updateing it.

Thank you,
Rel

P.s. if that does not work please come back and make sure you give the info that you have

scanned with the above and if you do not reply in this question then make sure you include all

that info with all the info you have already put here. Good Luck!
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Pioneer dvd-rw dvr-k17 problem

Hi

Right click on the driver and then click Properties.
On the properties screen, check the device status and then go to the Details tab at the top.
If the details screen shows any errors or problems abt anything other than drivers, then follow the steps below to delete the upper and lower filters from registry.

Step 1: Back up the registry
  1. Click Start and and in the Start Search box type in REGEDIT and hit Enter .
  2. From the Registry Editor window, perform one of the following depending on the operating system:
Click File and then click Export File.
  1. The Export Registry File window will be displayed. Save In: should be set to the Desktop . Next to File Name: provide an easily identifiable filename like “Full Registry Backup”. In the Export Range portion of the window, make sure the radio button next to All is selected. Click Save to save an exported copy of the registry to the desktop.
  2. Step 2: Remove upper and lower filters
The steps below describe how to remove the drivers associated with the drives disappearing. After removing the filter driver keys, the CD recording software will be have to be re-installed.
  1. With a copy of the registry exported, click the plus signs [+] in front of the follow keys in the order they are listed: HKEY_LOCAL_MACHINE , SYSTEM , and then ControlSet . In some cases, multiple ControlSets may be listed similar to the following:
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
    or
    • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
  2. Click the plus sign [+] in front of either CurrentControlSet or the lowest numbered ControlSet. For example, in the second list above, ControlSet001 would be the correct listing.
  3. Click the plus sign [+] in front of Control.
  4. Click the plus sign [+] in front of Control.
  5. Click the plus sign [+] in front of Class.
  6. Locate the following key and highlight it in the left window of the Registry Editor (The numbers can be very similar, be careful select the correct key. Another method to find the correct key is to highlight Class, then cut and paste the key below into a Find window accessed from Edit and Find in the Registry Editor.)
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
  7. With the key highlighted, the right pane will have multiple keys listed including LowerFilters and UpperFilters. Highlight LowerFilters and press the Delete (Del) on the keyboard. A confirmation dialog box will be displayed asking if the value should be deleted. Click Yes to delete the value.
  8. Repeat the process for the UpperFilters by highlighting UpperFilters, pressing the Delete (Del) key on the keyboard and again confirming the value should be deleted by clicking Yes.
  9. Exit the Registry Editor
  10. Restart the computer. The optical drives should then be recognized and available for use.
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Pioneer dvd-rw dvr-k17 problem

This worked: thanks to riozebratubo

delete the entires in regedit.exe

"UpperFilters"
"LowerFilters"

They're inside:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

-uninstall the driver
- restart

Vista is searching for existing drivers -> done
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Pioneer dvd-rw dvr-k17 ata device

If u are using winxp try to restore your OS to one day before it was uninstalled
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