Question about Humax DRT800

2 Answers

Pay tv reception

After coding in austar pay tv i get no signal.
the coding indicates all the channels are collection but the screen is black

does the humax box overheat and cause no picture

Posted by topsy99 on

  • 7 more comments 
  • topsy99 Apr 25, 2008

    another question. i have been using same box system and sattelite dish for free to air.

    and have not been able to code in free to air (aurora system for a long time now) what would cause that.

    i assume that the same problem would apply but hasnt to other people i know.

    i have an updated card for this that has worked everywhere else.

  • topsy99 Apr 25, 2008

    has austar made these changes this week.

  • topsy99 Apr 26, 2008

    most explanations are understood

    except why my humax box wont pick up free to air.



    i have a card for aurora but the box has never picked up aurora but several friends of mine have humax boxes and the same card and they work.

    this is my second humax box the original used to lock up but i sent it back to the technician and he insists it works perfectly at his house with the same card.

    this is a mystery. i have checked the dish posititin etc.


  • topsy99 Apr 26, 2008

    austar (i am a subscriber) has worked until this week so cant work out why aurora free to air doesnt work if dish is out of alignment then austar should not have worked also have tried to move the dish and get "no signal" message if i move it out of alignment.

    thanks for your help so far. i cant figure it either but both humax's have failed on free to air.

    whilst austar has always worked.

    regards

  • topsy99 Apr 26, 2008

    probably my aurora card doesnt work.

    will take your advice and try someone elses humax with it.

  • topsy99 Apr 30, 2008

    i found out that austar has also programmed out my big dish as well . so the box is gone and the dish.

    funny. i originally signed up and paid all my dues to austar on that set up and continue to pay.

    3 years after i signed up they installed the austar box.



    a pity all my original gear is obsolete except for aurora.

    i found out the card i was using was faulty and have now got one that works.

  • topsy99 May 01, 2008

    As a matter of interest I tried my Austar box on the Large dish and nothing scanned so i guess that the dishes are sidelined.

  • topsy99 May 01, 2008

    i tried my austar box and card on the big dish but nothing scanned.

  • topsy99 May 04, 2008

    can anyone confirm if the large dish has been sidelined by austar as well. my technician says it has.

    seems to be a lot of collateral damage here.



    it is likely that i will changes service providers over this.

    i appreciate austar being the owner of its product and i have been paying for that but there are other providers that allow you to provide your own gear and receive a sattelite service at a lower cost. they now are in play.

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2 Answers

Anonymous

More on the above. the card for aurora was faulty and it works now.
secondly i found out that austar has programmed out my big dish as well as the humax box.
and i was paying austar for this service in the first place.
(and still do.)
have to now get a second austar box and dish to recover things.

i understand thousands of humax and other boxes and dishes have been sidelined in this move.

Posted on Apr 30, 2008

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Austar recently made changes that prevent the use of their smart cards in decoders other than Austar boxes.

Assuming you are using a legit Austar smart card, you will need to use it in the Austar decoder it was supplied with, for it to work now.

Posted on Apr 25, 2008

  • digiteyes Apr 26, 2008

    The Austar changes were made in the last few days after arrests were made over programming and selling pirate pay TV cards.



    Unfortunately for those who prefer to use legit Austar smart cards in third party boxes, now being unable to do so.



    Have you tried your Austar card in the Austar box that it was supplied with?



    Aurora has not been effected by this, neither has SelecTV, as both service providers require you to provide your own equipment (you can of course choose their decoder if you wish).



    As you have only just lost the ability to decode Austar, which coincides with the changes, suggests your Humax is working ok, however, seeing you have a problem accessing Aurora, can you test your card in another known-working box?



    If you are not leaving your Aurora card in the box and had the box turned on, the card may have missed over-the-air updates, so a call to Optus is usually all that is required to have it re-activated.

  • digiteyes Apr 26, 2008

    If your box and card work on another dish, obviously you have a problem with your dish, LNB, or cabling.



    Apart from dish position, is the LNB skew optimised?

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