Question about Creative Labs ZEN V Plus MP3 Player
Hi, trying to sort my daughter's Zen Touch mp3 - It appears to be stuck in "recovery mode". Selecting any of the 4 options - just brings me bck to the "recovery mode" screen. Resetting has no impact. Any ideas??? Thanks, RobbieF
My zen player is also stuck in recovery mode, i wasnt trying to upload or download anything it was playing fine the day and by evening i turned it on only to see firmware problem breifly flash onscreen then it goes to recovery mode, neither of the four options their work - i have tried them all. Help i miss my player.
for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:
1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.
Now reboot. Plug the device in and install the firmware.
If this works as good for me as anyone else lemme know.
Posted on Mar 13, 2008
I have the same exact problem and I haven't the slightest idea what to do. This has never happened before - ever - and I've owned my mp3 player for 2 and half years. It's kind of retarded that Creative doesn't include a troubleshooting section in the manual. HELP!!!!
Posted on Jul 30, 2008
Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."
For more detailed instructions on how to troubleshoot your Zen, click here
Posted on Aug 20, 2008
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