The R320 is not compatible with the keypad press routine if I remember correctly so you really need a utility that can work with it.
I've had a quick check and found that the A10_IPR is capable of handling the reset for that model but for completeness here's the link for all the current info I have on the R320 in terms of resetting and fitting an external waste tank which you'll want to consider to avoid the printer flooding with waste ink.
Hope it's of some use but let me know if you're still borked after trying.
Martin
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