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I can't get any signal from satellite for my garmin nuvi 350
I have a garmin nuvi 350 navigator. I can't get any signal from the satellite and i have waited for at least 20 minutes just to get any signal from the satellite. My garmin can't get any signal, even if you turn it off and turn it back on or restarting button. I tried with another navigator, tom tom, and i can get signal less than 1 minute. So what's is wrong with my garmin nuvi 350 navigator...
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Try fully charging the unit and leaving it stationary for about 20-30 minutes if you still dont lock satellites try giving the unit a firmware updates using Garmins WebUpdater software here is a link. http://www8.garmin.com/products/webupdater/howtoinstall.jsp.
Having worked on quite a few of these, your flip-up antenna/GPS receiver may have a problem. There is a part that fails that affects reception and eventually it can lead to full loss of satellite signal.
I am having the same problem with my nuvi 350 and its about the same age. I read on another post it may need a new battery but you need to send it to garmin. I am going to contact garmin directly.
I own & operate the electronics repair company, Westek Electronics in Nashville, TN. We repair & refurbish GPS units among other things. We have repaired many nuvi 350/360 units with this issue. This issue is typically due to a hardware malfunction and cannot be remedied by software upgrades, resetting, etc. Do this test:
Strip a ¼” of a wire twist-tie end (the kind found on bread wrappers) bare exposing the fine wire core.
Power up your nuvi 350/360 and confirm that you are not receiving any signal.
While still powered on, insert the bare-wire end of the twist-tie into the center female external antenna jack located on the side of the antenna. If done correctly the external antenna jack will firmly hold the twist-tie in place. You cannot damage the unit by doing this.
If you now have satellite reception then proceed to step 5. If you still do not have any reception then I have no further advice other than to try all of the update/reset procedures. If all else fails return to Garmin for repair.
Once you have established that you have signal using the twist-tie, remove the twist-tie and confirm signal loss.
Your choices to remedy this issue is as follows:
Purchase & use an external antenna.
Return the GPS to Garmin for repair ($175 if its out-of-warranty). Or,
Send your Garmin Nuvi 350/360 to us for repair. We charge $55 (return shipping included) to repair this malfunction. We can also accommodate this repair transaction via eBay in order to provide you with additional reassurance (an addition $5 is added to cover eBay fees, etc. when using this option). Our eBay ID is westek_electronics, feel free to review our feedback ratings. Our repairs are covered by a 30-day warranty. If for some reason we are unable to successfully complete the repair we will return the unit to you and charge only $10 for return shipping. To initiate your repair contact us at [email protected].
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