Question about HP Internet Keyboard

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Keyboard frozen Hi, On my hp computer, I was typing on Microsoft word, and my keyboard stopped working. It only hightlights, and when I push any button, it just makes a clicking noise, not only on word but on all other programs, including trying to type on the internet. Please help!!!! I feel like I must have accidently pushed something, and boom, everything changed.

Posted by Anonymous on

  • pcstan May 16, 2008

    My son's keyboard works perfectly if booted to DOS or the BIOS setup. Once Windows XP boots up, the keyboard stops responding. It makes a clicking sound through the PC speaker but does nothing else. It doesn't matter what application is being run. The Caps Lock & NUM Lock don't work, but the Sleep & Wake buttons DO work (but they also make the same clicking noise). It is a PS2 keyboard. Swapping to a different keyboard has no effect. I've shut down and installed a new keyboard 4 times, all with the same response. I've been working on computers for 20 years and have never run across this one. Any ideas?
    pcstan

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Swilin Sampson

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Hello tulip2000,

First download the latest version of IntelliType from HERE, for your OS.
Next, uninstall the existing driver from the "add/Remove Programs" section of the Control Panel.
Now reinstall the latest driver and restart the machine. That should work..

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

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Posted on Apr 25, 2008

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hello tulip2000,

    Could you kindly take a moment to close this ticket by assigning a FixYa rating under my solution?

    Thanks in advance,
    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
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      (Positive Rating)

    • "Helpful"
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      (Positive Rating)

    • "Thanks
      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
      - The solution has absolutely nothing to do with the problem.
      (Negative
      Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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Anonymous

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This problem is resolved

Posted on Apr 25, 2008

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