Toshiba Satellite A135-S2276 Notebook Logo

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Posted on Apr 24, 2008
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Trouble with Laptop charging.

I have a personal laptop Toshiba Satellite series at home. I bought it about 6-8 months ago from best buy . Its DC power socket is broken now. I have to press too hard to get the charge going and after some time, even that doesn’t help.is this something that can be covered under the standard warranty?

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  • Posted on Apr 25, 2008
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Well, it's hard to guess what Toshiba is going to say about that, I check the warranty information ( http://cdgenp01.csd.toshiba.com/content/support/pdf_files/stdwar/gma500451011_web_20070423.pdf ) and they do not exlude the DC power socket so I think it should not be a problem.
If they do say that it was broken due to accident, misuse, abuse or neglect, you can argue with them that if the plug was designed right, it should not break but rather disconnect if put under too much stress. This is an extremely common problem on laptops, I had myself to hardwire 1 of my laptops (solder the wire directly to the motherboard) and did the same on several other ones. Let me know what Toshiba says about it as I'm curious to know what they are going to say.

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1answer
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L500D has a broken power supply connector inside the laptop. Is this repairable? Regards, Matt

The 'power supply connector' is the DC Power Jack on the laptop.
DC IN

Repairable?
Yes Matt. Not really that difficult at all.

With most laptops the DC Power Jack is soldered directly to the motherboard.
Not so with the Toshiba Satellite L305 series of Notebook PC's.

The DC Power Jack has it's own cable, which is connected to the motherboard.

The DC Power Jack itself is a small rectangular shape. It slides down into a slot (Trough) made in the outside of the Bottom Case.
The cable leading from the DC Power Jack is composed of four wires, which are attached to a connector,

http://www.batterysupport.com/toshiba-satellite-l305-s5955-jack-p-329251.html

A) This is a pictorial guide to disassembling a Satellite L305 series of Notebook PC, down to the bare motherboard,
[ You don't have to remove the motherboard in order to access the DC Jack]

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L505-L505D/remove-laptop-motherboard-1.htm

B) This a link to a free Service Manual for the Toshiba Satellite L500 series of Notebook PC's,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-toshiba

Scroll down to the second Satellite heading.
Begins with - Satellite A10.
Drop down to the second line, go to the right and click on - L500

This is a PDF file. It may take up to 30 seconds, (Sometimes more), for the first page to come up.
It may also take additional time for the file to fully download.
(Page navigation may not be at the top of the PDF file. Hover your mouse cursor towards the bottom of the page)

(Pages 127, and 128 deal directly with the DC Power Jack.
Disassembly procedures begin on Page 121.
Read the Anti-Static Precautions in - Before you begin on Page 129 FIRST )

Observe Anti-Static Precautions
1) Buy, and wear an ESD wrist strap. (Electro Static Discharge)
The average cost is around $3 to $5.
Connect the alligator clip to a good ground source.

{I connect to an unpainted surface, of the metal frame of an empty desktop computer case.
Perhaps you have a large metallic object to use instead. (Unpainted) A large metal serving tray, or large metal knickknack}

2) Use a multi-compartment container for the various screws you will remove. Label each compartment for the area the screw/s come out of.
{If a multi-compartment container is not available you can substitute with a clean egg carton. Label each egg holder }

Some screws are VERY similar to others. Do Not mix them up.

3) Make a record as you disassemble. Make notes, drawings, and/or photograph/video record.
Nice to have a record to refer back to in case you are interrupted, and have your own personal notes besides the manual, and guide.

For additional questions please post in a Comment.

Regards,
joecoolvette
0helpful
1answer

How do I replace ac plug in on a toshiba laptop?

You can buy any standard "universal AC/DC adapter". They will come with several different tips to fit your laptop. I bought this one for my Toshiba Satellite series and it works well:
LINK HERE. It is available in store and online at best buy.

There is also a cheaper one available from Walmart HERE. It is from Kingston and has a 1 year warranty so it should work well and have you covered.

Let me know what area you live in and I can track one down close. I have also bought one from Ebay that was cheap and worked without a problem. Let me know and I can look one up(ebay tends to be cheapest with power adapters in the 10-35$ range.
1helpful
1answer

TOSHIBA SATELLITE M45-S165 won't charge Battery. The power connector on the back of this laptop is losse but still powers the Laptop. I bought a new battery and the Battery light does light up on the front...

it could be possible that changing the dc jack at the back may fix the problem however it could be a faulty new battery as ive had a few copies (not original) which would work for a week or so then die or others which wouldnt work at all, i finaly splashed out on a new original battery and it hasnt let me down and i bought it over a year ago.

Hope this helps
1helpful
1answer

On toshiba satellite P35 series laptop, the DC

If you are good using a soldering iron on a PC board, you can replace the power adapter jack on the motherboard. If not, you should take it to a repair shop and have it taken care of. The cost to have it repaired at a shop should not exceed $50 including the part.
1helpful
1answer

Satellite P35-S611 has trouble charging

If you have to wiggle the power cord it is most likely the DC jack on the motherboard. It is usually the center pin in the the jack that breaks the solder point and the small tension band inside the jack housing weakens.
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2answers

My battery doesnt hold a charge

That means that you will be needing a new battery. I would suggest that when you get a new battery (hopefully from the manufacturer) What you should do it charge it, and don't recharge it untill it has completely dead. That will help to preserve the battery longer.

All The Best,
Ryan Frame
Creative Energy Associates Technical Center
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2answers

Hi there

This sounds like you may have a loose/broken jack on the machine. Take a small screwdriver and check to see if the jack is loose. If so, there's your problem, if not, then the problem will be in the power management system on the motherboard, and you will need to take it in for a professional diagnostics in order to track down the exact problem component.
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3answers

My system is not working, when I press the power button, power is not coming

You are having the same charging issue that many other owners of this laptop are having. The power module where you plug in the AC adapter to the computer is defective. This is a known issue that Best Buy usually can't figure out. I sent mine back to Best Buy 4 times under warranty and they were unable to fix it.

If it's still under warranty tell them to replace that power plug circuit board or whatever it is and it will work fine. Mine has been working fine since Toshiba replaced that part 6 months ago.
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