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The E symbol on the screen is not a problem at on the phone. It is just a symbol that show your phone can surf the internet. You cannot get it off. As long as your phone is an internet phone you will have either E or G on the screen.
It is not in any way a threat to the operation of the phone. As a matter of fact it helps you take note of some functions like if there is no service, there will be a red slash (\) over the E, if it is about to connect to the internet you have the E in a box, and and if you are about to receive a call you also have a red slash (\) over the E symbol.
The E does not cause any problem and is not a symbol that your phone is faulty, it is a part of the function of the phone so do not panic that you are having the E symbol on the screen.
As a matter of fact if you do not see the E on the screen at any time, then take note that there is an error somewhere on the phone that needs to be checked.
HI. This is a no service signal. There are two reasons for this type of symbol. The first reason will be that your service provider has canceled your service for some reason. I would contact this provider for further discussion if this is the case. Secondly, this may be a severed internal antenna connection, due to a cold solder break between the board and antenna connection points. if this is the case, you will need to have this unit service asap, if possible.
**((A highly uncommon issue could also be that the NAM or PUK codes have been changed inadvertently. Although uncommon, this can happen by accident))
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