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Anonymous Posted on Apr 23, 2008

Ativa router yo told me how to make my router work but I couldn´t understand the steps you gave me. would you mind explaining that again to me? I have a motorola cable modem for my internet conection. It works ok but whenever I try to get my router work, the internet conection keeps going down

  • Anonymous Apr 11, 2012

    Hello, my router wasnt working ok so I tried to to this again. I've already reset the factory defaults but now I'm not able to continue since the 192.... Is not working! It's just not loading. How can I go on with my wireless setup? Thanks!

  • Anonymous Apr 11, 2012

    Hi!, since you've helped me with my issue last time I ask you again. I had a dnd problem and could conect to internet so I took the same steps you suggested me last time and reset factory default and all that. But know I cannot make my router to work withour being pluggeg to the computer trhough the ethernet cable!, could you please help me? Thanks!!!

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  • Contributor 53 Answers
  • Posted on Apr 24, 2008
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Ok, fine....

Reset the Ativa router to factory defaults. This is normally accomplished by holding the reset button down for 10 seconds or more with power on for most routers.

Once you do that, you need to connect the computer directly to the motorola modem and configure it to be in "bridge mode".

Putting your modem into bridge mode means to bypass the router function and make it work as a simple modem. And, yes, if you do that then you must configure your wireless router to make the internet connection. If you don't want to do that, you can leave the modem as it is, I think the Ativa wireless router can still work even if your modem is still in PPPoE & you can still configure the router as an ethernet switch & wireless access point.

Now you can connect the router (after powering EVERYTHING down), turn on the modem, wait for steady connect, turn on the router, wait two minutes, boot the connected PC.

After you get a wired machine connected, you can enter the Ativa setup and configure the wireless security.

Open up IE or Firefox. On address bar, type in "192.168.2.1" and click enter.

Ativa wireless setup should load up. On top right, there is a Log In button. If this is your first time login in, leave it blank and submit.

Check up on the following: a) Internet WAN > Connection Type > select Dynamic; b) Wireless > Channel and SSID > Disable ESSID Broadcast, also set wireless channel to AUTO; b) Wireless > Security > set up your security, you should know what to do.

Now for the most important thing. Click Firewall, and DISABLE IT!! By doing this, it said that you'll will be vulnerable to hacker etc...blah blah, but with security keys to access wireless and virus program/window firewall should be enough to make you stop worrying. Apply changes, then the thing restarts.

*** also leave MTU setting to 1454 & set it to auto connect; leave the DNS & MAC settings alone; also leave LAN settings as it is.

i would greatly appreciate if you could give me the modem's exact model no. (such as SB4200, 2100 etc.) and the router's as well....

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Definitely..i can give you step by step instructions ..it might help..
1.Connect the modem to router (in the WAN slot),the router to computer& just reset the router for 20secs..it should work,if it doesnt,try this..
2.First connect the modem to your computer& check if u can go online.
If you can,check the ip address (on ur keyboard,press the windows logo with letter "R",in the box type "cmd",ul get a black window,type "ipconfig"& ul get ip address..make note of it)
please tel me who is ur internet service provider?
3.once you have this,connect the router&again check the ip,it should be 192.168.2.1.
again press windows+R & type in http://192.168.2.1.&enter.
4.You will get the router page,to the left u will get a column with options in it,click on "conection type"(if it asks for password,leave it blank&press enter)
5.here you will get several options,click on dynamic,click next,then click on "clone mac address","apply changes".the page should say "connected" at the top right corner..,if it doesnt,unplug the power to both ur modem& router,wait 30 secs& plug in modem first,20secs later,the router's power&check.
Please check if it gets you online..
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there is a link in the motorola UI that allows it to be put in "bridged mode" so you can configure the router. however, before you do this, i suggest you have to make the motorola (is it 2100?) modem work with your computer, connect this modem to your computer using ethernet connection, access the UI (192.168.1.254), type your user id & password in the login page, then connect. make sure that you are able to connect to the internet. then access the UI again, click on "advanced" choose PPP location. in the PPP location page, click on bridged mode, that will restart the modem automatically, & you will notice the modem's internet light will turn off. then you can connect the ativa router to this modem using manufacturer's instructions. you can now login to the router's page and make the necessary changes.
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