You should be able to adjust the gain on the amplified speakers.
Page 8
Adjust the Volume
To adjust the ringer volume:
• To increase volume, press + or while the phone is idle
or ringing and the handset is in its cradle.
• To decrease volume, press - or while the phone is idle
or ringing and the handset is in its cradle.
To adjust the speaker volume (while using the speaker) or
handset volume (while using the handset):
• To increase volume, press + or .
• To decrease volume, press - or .
See also online support at
http://support.avaya.com/site_tutorial/g...
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I have one of these system here check out you shop speaker. I had the same problem and mine was cracked from weather. I replaced it and the wires and it fixed it right up.
I suggest a headset. Avaya has a great headset selector tool at: http://www.avaya.com/gcm/master-usa/en-us/headsets/wizard.htm
Just pick your phone model and options you want and it will drill down until you have a list of suitable headsets.
Let me suggest, for your environment, a corded headset, over-the-head with two earpieces, and noise cancelling. Either of the three models here: http://www.avaya.com/gcm/master-usa/en-us/headsets/filter.htm&Filter=DeviceType:headset;PhoneModelName:Partner%2012B;HeadsetConnection:Corded;HeadsetStyle:Over-the-Head_esc_comma_%20Two%20Earpieces;AudioOption:Noise%20Cancelling would be great.
You may also need an amplifier to use certain corded headsets, the Avaya website will let you know.
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