Question about HP Officejet 5610 All-In-One InkJet Printer
I installed a new ink cartridge and when it asks for the page to be scanned, it says that the USB is not connected. It is connected, I have even tried a different cable.
Posted on Nov 30, 2008
The USB not connected error shows up on the photosmart printers when the software is either not installed or is incompatible with your OS. Click on the link below and download and install the software for your OS. You may have to turn printer off and then on and restart your computer to refresh if it doesn't do so automatically.
Posted on Nov 14, 2008
I had the same problem. The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message. However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila! presto! and all is right with the world again.
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance. But yay for quick fixes!
Posted on May 03, 2008
You need to uninstall your printer, then reinstall the newer version of software (can be gotten at the HP site). I just did it and now my scanner works.
I hope this gets you scanning again....
Posted on Sep 08, 2009
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