Installing vsmile I just bought a secondhand vsmile for my kid.Without instruction we are struggling. Any help out there?

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remove batteries from console. press the green start button for 45 seconds. put batteries back in. restart console. controllers should work now.

There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Hi

Sorry to bother you, but would you be able to upload the user manual, I just bought an idect N1i, it came without a user manual, and I am struggling to find one online, your help would be greatly appreciated.

thanks

Sunita

http://www.managemyhome.com/mmh/lis_pdf/OWNM/L0411402.pdf
I could only find the owners manual. Hope this helps.

I found this with ours and I bought a new system and the AC adapter to go with the new system batteries were getting crazy anyhow the kids hooked up the old one to the vsmile adapter and it stopped. So from experience you need fresh batteries or only the vsmile 9v adapter, other brand adapters also caused the jumping!

All you need are 4 AA battery of anykind. Open the back cover, remove the Vtech rechargable battery pack and insert 4 AA batteries in its place. Now your child will enjoy there Vsmile again.

Try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

Hi - You can download the manual by clicking the link underlined in blue below:

HL 1270N

See page 3-14:



More info here.

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Informatica

You should definately call customer service! I had to do this with our vsmile and they were very helpful with tech issues immediately. You can call them at 1.800.521.2010. One thing to try, they had me do this on the home unit. Unplug everything, then hold down both buttons on the front for one full timed minute. This resets the unit. See if this works for you. They will ask you to do it on the phone first anyway. If not, I hope they are able to suggest other helpful solutions for you! If not, you can find a good deal on a new one on ebay. Good luck! I know how much the kids enjoy this unit!! :)