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Perhaps the Lexmark X4270 user's guide will be able to help you. You can view and print your printer's user guide from the Lexmark website for free. Click on this link Lexmark X4200 Series User's Guide. Scroll to Scanning for the steps on how to scan a document. Make sure the Lexmark OCR scan software is installed on your computer. I hope this information has been helpful. Thanks.
Visit the Lexmark website and refer to the Lexmark X4270 user's guide. Go to this link Lexmark X4270 User's Guide. If you continue to have trouble making the printer work with your computer, please contact Lexmark technical support for additional assistance. I hope this information has been helpful.
This is Lexmark's own site, the printer is listed here. If you were looking in another location, then search for the print drivers for the Lexmark 4200 series which is the same series as the x4270
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