My printer won't print anything - only blank pages. However, both ink cartridges have ink. Please help!
If the self-cleaning cycle does not solve the problem, try turning the
printer off overnight to allow the ink to soften. Turn the printer on
the next day and try printing a test pattern to see whether the problem
has either disappeared or become less noticeable. This ink-saving
procedure can work effectively because sometimes the dried ink on the
print head needs time to soften before the printer head can be cleaned
completely. Try running the self-cleaning utility again one or more
Steps for Manually Cleaning the Printer Head
If the overnight cleaning still does not work, there may be a layer of
thick ink that is blocking the holes of the printer's head. The next
option is to manually clean the printer head. Follow these steps:
* Determine from the owner's manual where the print head is located.
* Remove the ink cartridge from your printer and then dip a cotton
swab in hot water or isopropyl alcohol and rub it against the print
head. This should loosen any crusted ink. NOTE: Be careful, especially
if you use isopropyl alcohol to clean your print heads: Some printers
use rubber gaskets, and if you get isopropyl alcohol on the gaskets it
could dry them out.
* For models where the print head is in the printer, drop 7 to 10
drops of isopropyl alcohol (91% denatured isopropyl alcohol - not
'rubbing' alcohol) down the ink receptacle area where the ink actually
flows from the cartridge into the head. Run a few self-cleaning
utilities. If possible, allow the printer to sit a few hours or
overnight and repeat the self-cleaning utility.
* If the print head is in the cartridge, soak the cartridge print
head in hot water. Allow it to soak overnight. Dry the print head area
with a paper towel. Repeat the self-cleaning utility.
* If the hot water soak did not unclog the print head, place the
cartridge printer head in isopropyl alcohol and allow it to soak
overnight. Use a damp paper towel to wipe off the print head area and
dry carefully. Try the self-cleaning utility again.
* If the alcohol soak did not unclog the print head in the cartridge
you may need to purchase a new cartridge. This will provide new print
heads that won't be clogged. Contact a service technician for repair of
print heads in the printer if the alcohol did not unclog the printer
Jun 09, 2010 |
HP DeskJet 5150 InkJet Printer