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There is a possibility that it's the CD, try downloading teh software from this site: http://www.microsoft.com/hardware/download/download.aspx?category=ICE
In the first box, select 'Webcams', in teh second box select 'Life Cam VX-1000', in the third box select your operating system, and in the fourth box select your language. On the following screen there will be a link to download teh software, simply save it to your desktop, and when it finishes downloading, run it.
http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=Webcams&name=VX3000&os=WVista_32&lang=en<--- vista http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=Webcams&name=VX3000&os=XP_SP2&lang=en <--XP
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