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Posted on Apr 22, 2008
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Can't open Internet Expl (reply)

I have AOL 9.1, In your first suggestion, I got to the utilities tab, but could not find the quick restore button at the bottom of the page...?

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  • Master 1,447 Answers
  • Posted on Apr 22, 2008
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Try this instead because maybe files got corrupted already thats why you are missing some option. but read it first before trying steps


1. Use AOL Uninstall to remove most AOL files
2. Manually search the C:/ drive for all remaining AOL files
3. Run Regedit to edit the registry to find and remove all AOL files EXCEPT
Address Book files.

WARNING: Editing the registry is considered a high-level tech responsibility. New users or users not familiar with the registry are cautioned NOT to do the next step. However, if you feel comfortable proceeding, then:


From Start Menu select Run
In the Run window, Type in Regedit
The registry will be displayed on the left side of a two-panelled window
Select the folder at the top
Under the Edit menu, select Find and type in AOL. click on find or OK

The Find engine will locate the first reference to AOL.

Delete this file; F3 to Find Next and continue until all files are deleted EXCEPT ADDRESS BOOK-related files

When this process is complete {you will come to understand why your pc is slower after installing AOL}, Shut down completely.

Reboot the pc

Use your AOL install disk to reinstall a new AOL system.

The install is prompt you for your logon info and open AOL for you.
Addresses will be retained.

Again, This is not a process for a novice user. The danger is selecting a file to delete that may make your system inoperable.

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Related Questions:

0helpful
1answer

How to restore my aol mail

Log in to your AOL account.
Open the "Recently Deleted" folder, which is on the left panel of the "Mail" window.
Check the box next to the message you want to recover by clicking once inside the box.
Click the "Restore" button.
Obtain data recovery software if you want to restore older emails not found in the "Recently Deleted" folder. Examples of such software include ePreserver Recovery, Data Recovery Pro and Instant File Recovery (see Resources). These and other similar programs recover emails by searching through the collection of previously opened email files 1-800-243-0019, which your computer caches as temporary Internet files.
Install and configure the software on your computer according to the manufacturer's instructions.
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Can't open Internet Explorer...says "connecting"

You can do several thing to fix this.

In AOL 9.0, right click the AOL icon in the taskbar at the right hand corner of near the clock, then click on System Information. When it opens...it takes a few seconds...click on the Utilities tab at the top of the page. Click on the Quick Restore button at the bottom of the page. Click on Procedd, then follow any on-screen instructions after that.

If you donot have the AOL tray icon, click on Start, Programs and look for America Online (no version number next to it). Click on AOL System Information in the sub-menu.

In versions of AOL before 9.0:
Go to My Computer
Double-click the C: drive
Double-click on Program Files
Double-click on America Online X.0

((Note): If you have several installations of AOL, open the latest installation file, i.e., 8.0, 8.0a, etc. 8.0a if the latest installation.)

Doulbe-click on the Backup folder
Right-click on main (or main.idx)
Left-click on COPY
Click the BACK arrow in the upper left hand corner of the window
Right-click on the IDB folder
Left-click on PASTE
Answer YES to the question.
After that is done,
scroll down on the page and fine the COMPVER file.
Right-click on it, then left-click on DELETE.
Answer YES to send it to the Recycle Bin.
Restart AOL

If the above two procedures donot work, uninstall all AOL from the computer, then reinstall it.
0helpful
1answer

Internet explorer has stopped working

Open internet explorer and cliick on Tools>>Internet Option

click advanced tab and click on reset and restore buttons

Then close reopen IE ..
0helpful
1answer

How do I find the undo tab in Internet Explorer 8 How can I receive a instrustion manual for Internet Explorer 8

Hi,

Please follow the below steps to undo Tab in IE8

To Reopen Closed Tabs in IE8 with Keyboard Shortcut

Press Ctrl + Shift + T keyboard shortcut will reopen the last closed tab. Press the same keyboard shortcut sequence again will open another tab that was closed prior before the previously opened tab. Ctrl + Shift + T supports restoration of up to last 10 tabs that are closed during the browsing session.

To Restore Closed Tabs in IE8 in New Tab Page

If may be easier to be able to browse and select which already closed tabs that user wants to reopen. IE8 provides such as option to reopen one or more closed tabs too, in "New Tab" page, which also displays complete web page titles of the closed tabs.

To open a new tab page, just press Ctrl + T keyboard shortcut, or click on New Tab button on the Tab bar.

Open New Tab in IE8

In the new tab page, there will be a Reopen closed tabs section. The last ten recently closed tabs that have been closed since starting Internet Explorer will be listed. Just click on the one that user wants to reopen. To reopen all closed tabs, just click on Open All link.

you may also download the user manual for IE8 from the below link,

http://download.microsoft.com/download/9/7...August%2008.pdf
0helpful
2answers

I click on internet expl. it does nothing.

Might be the IE is corrupted so insert the OS disk and then click on add or remove windows components and select internet explorer and reinstall it.

Either download it from microsoft on any other system and install it
1helpful
1answer

For some reason my computer changed from AOL in English to AOL in Spanish, how do I get it back to English?

Just go to AOL under your programs menu, click on “AOL System Information” and then click quick restore under the Utilies tab.
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1answer

I can't open attatchments on my qwest mail.i was told to download internet expl. 7 to open(i have vista home premium) i downloaded 7 and was shown it's not compatible. it said find out if i have 86(32...

first check which edition of vista do you have,
go to my computer , right click and selct properties.
and download the suitable version of ie
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
and if the prblem still continues try and resetting ie
by going to tools select internet options and then go to advance tab and click on reset button .

or
you can download mozilla or google chrome
0helpful
1answer

Make the click wheer "open in new tab" in Firefox

The keyboard stroke to open a new tab in Firefox and Google chrome is CTRL + T.
To open a closed tab, the key is CTRL + Shift + T
To close the Current tab, the key is CTRL +W
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1answer

D-link setup problem

The light internet must be solid, but the light of "activity" will be blinking according of your activity
If you can not get connection, check your settings.


When entering the IP address of the D-Link modem (192.168.1.1 for example), you are not connecting to a website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself.

Note: Your computer must be on the same IP subnet to connect to the web-based utility.

Here are a a few steps to try if you are unable to access the web-based configuration utility:

1. Make sure you have an updated Java-enabled web browser.
We recommend the following:
• Internet Explorer 6.0 or higher
• Netscape 8 or higher
• Mozilla 1.7.1 (5.0) or higher
• Opera 8.5 or higher
• Safari 1. or higher (with Java 1.3.1 or higher)
• Camino 0.8.4 or higher
• Firefox 1.5 or higher

2. Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.

3. Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages.

Note: Check the help files included with your firewall software for more information on disabling or configuring it.

4. Configure your Internet settings using the following steps:

Step 1 Go to Start > Settings > Control Panel.

Step 2 Double-click the Network and Internet Connections Icon.



Step 3 Click on the Internet Options Icon.



Step 4 From the Security tab, click the Default Level button to restore the settings to their defaults.



Step 5 Click the Connection tab and set the dial-up option to Never Dial a Connection.



Step 6 Click the LAN Settings button. Make sure nothing is checked. Click OK.



Step 7 Go to the Advanced tab and click the Restore Defaults button to restore these settings to their defaults. Click OK.



Step 8 Close your web browser (if open) and open it.

Step 9 Access the web management. Open your web browser and enter the IP address of your D-Link modem in the address bar. This should open the login page for your the web management.

Step 10 If you still cannot access the configuration, unplug the power to the modem for 10 seconds and plug back in. Wait about 30 seconds and try accessing the configuration. If you have multiple computers, try connecting using a different computer.
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